Ability to offer understanding and respond effectively and with sensitivity to special populations, such as those defined by race, ethnicity, language, age, sex, sexual orientation, economic standing, disability, migrant and seasonal worker status, homelessness, people living with HIV/AIDS, and others. Function as a role model to peers; exhibits competency in personal recovery and use of coping skills; serve as a consumer advocate, provide referral information to consumers in need; provide recovery resources and other materials in the provision of services.