IBM BPM, IBM BAW, Business Automation Workflow, Business Process Manager, BPMN, Coach Views, CSHS, Human Services, REST API, SOAP, Java, J2EE, WebSphere, IBM MQ, JMS, ODM, FileNet, Workflow Automation, Process Automation, Digital Transformation. The role requires collaboration with business stakeholders, architects, and cross functional teams to deliver scalable automation solutions.