Job knowledge: Ability to read, write, and speak English; follow instructions; deal tactfully with personnel, residents, family members, and visitors; properly use supplies and maintain equipment; maintain appearance of housekeeping areas in a safe, clean, and comfortable manner; work harmoniously with personnel; possess ability to seek new methods and principles, and be willing to incorporate them into housekeeping practices; able to follow written and oral instructions concerning the mixture of cleaning compounds, liquids, cleaning instructions, etc. • Assure that work/assignment areas are clean and that equipment, tools, supplies, etc. are properly stored at all times, including before leaving such areas for breaks, mealtimes, and end of the workday.