Performs various operational tasks which include but are not limited to: verifying account balances, processing account transfers, stop payment, change of address, providing online and mobile banking support, handling ACH and debit card disputes, lost or stolen account information, providing support for ATM/Visa debit card, accepting loan payments, and processing digital transactions. Summary of Job Responsibilities:Under general supervision, and in line with established policies and procedures, provides a variety of service functions, including processing checking and savings accounts, loan payments, cashing checks and cross selling via video support.