EDUCATION & EXPERIENCE: High school diploma or equivalent 1-3 years relevant banking experience Superior internal and external customer service experienceGood communication skillsGood organizational and time management skillsStrong attention to detailExcellent interpersonal skillsKnowledge of Outlook, Microsoft Word, Excel and Access COMPETENCIES NECESSARY TO BE SUCCESSFUL IN THIS POSITION: Customer Focus: Interacts with customers in a courteous, professional and knowledgeable manner. Stays abreast of, complies with and performs functions related to various federal regulations including Bank Secrecy Act, Right to Financial Privacy Act, Regulation CC, Regulation D and Regulation E. Responsible for all BSA related activities ESSENTIAL DUTIES AND RESPONSIBILITIES: Processes set-up of electronic banking, e-statements, internet banking, bill pay, mobile banking, business online products (ACH, RDC, Positive Pay)Setup and maintain TMS transfers.