A description of the duties includes: Operate the scale to weigh in-bound and out-bound trucks; Complete all applicable paperwork accurately and timely; Greets employees, members, and visitors in courteous manner when they enter the office; Files, types and performs other office support activities; Answers telephone in a professional manner and assists customers with sales, questions or complaints; Keeps work area neat and clean; Responsible for maintaining clean facilities, and complying with all state and federal regulations pertaining to a safe workplace, housekeeping, and all activities that require regulation compliance; Attends training and safety meetings; Provides excellent customer service by managing difficult or emotional situations; responding promptly to customer needs, resolving questions, complaints and concerns immediately and meeting commitments; Effectively communicates by verbal and written means with customers, employees and management; Maintains and promotes safety awareness; follows safety policies, procedures and reporting requirements; Present a clean and professional appearance; Employee is required to perform all other duties as directed by the supervisor. With roots from one of our parent companies dating back to 1915, Skyland Grain, LLC is a grain farmers' co-op providing producers with the supplies and services their operations need to succeed today and in the future.