The Front Desk Supervisor serves as a leader on the floor and is responsible for assisting with guest arrivals and departures, reservations, billing, guest recovery, Marriott Bonvoy recognition, Front Desk procedures, associate training, and shift leadership. The ideal candidate will lead by example, coach with confidence, hold associates accountable, resolve guest concerns professionally, and consistently demonstrate the service culture expected of both Delta Hotels and Fairfield Inn & Suites by Marriott.