Patient Services Representative (Rehab, Therapy) Hartford HealthCare CorpPatient Services Representative (Rehab, Therapy)Southington, CTWe provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges. We offer over 30 outpatient locations with a variety of specialists, including oncology, women's health, sports medicine, physical therapy, occupational therapy and speech language, we are known for our commitment to high quality, customer focused outcomes.
Hearing Ambassador Patient Care Coordinator NationsBenefits LLCHearing Ambassador Patient Care CoordinatorNewington, CTThrough our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. This role is responsible for engaging customers, Support hearing health needs, educating individuals about hearing wellness, scheduling appointments, and supporting growth through community outreach and customer relationship building.
Patient Services Coordinator / Per Diem - OPD Adult Primary Care Community Clinic Hartford HealthCare CorpPatient Services Coordinator / Per Diem - OPD Adult Primary Care Community ClinicHartford, CTReviews assigned appointment confirmations to ensure accurate schedule and appropriate communications with patients; completes appointment confirmation activities according to department policies. Schedules new patient appointments and informs patients of essential preparation requirements prior to visit per department policies (referrals, x-rays, medical reports, etc.).
Patient Service Representative - Outpatient Rehab (Part Time) Hartford HealthCare CorpPatient Service Representative - Outpatient Rehab (Part Time)Milford, CTThe Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges.
Patient Service Representative - Outpatient Rehab (Float Per Diem) Hartford HealthCare CorpPatient Service Representative - Outpatient Rehab (Float Per Diem)South Windsor, CTThe Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges.
NewPatient Services Manager Yale New Haven HealthPatient Services ManagerBridgeport, CTAll employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. Responsible for directing and organizing unit/service operations to ensure patient care is delivered in a manner consistent with the philosophy/goals of the institution.
Patient Services Manager-HVC Cardiovascular Procedural Labs and Cardiac Testing Yale New Haven HealthPatient Services Manager-HVC Cardiovascular Procedural Labs and Cardiac TestingBridgeport, ConnecticutAll employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. Responsible for directing and organizing unit/service operations to ensure patient care is delivered in a manner consistent with the philosophy/goals of the institution.
Director, Patient & Provider Solutions- Oncology Boehringer Ingelheim International GmbHDirector, Patient & Provider Solutions- OncologyRidgefield, CT$200,000–$316,000 / yearWorks with appropriate functions that support customer facing teams such as Brand Marketing, Payor Marketing, Brand Marketing, Contracting & Pricing, Training and Development, Access and Reimbursement, Trade and Specialty and other Market Access Functions to ensure strong communication of all patient service programs. Collaborates with Access Solutions Operations, Market Research, Analytics & Insights, Field Access and Reimbursement, Trade, Contracting, Finance, Brand Marketing to pull through insights into patient financial offerings, promotional material and tactical plans to meet assigned Brand objectives.
Patient Services Salesforce Technical Consultant Deloitte Touche Tohmatsu LtdPatient Services Salesforce Technical ConsultantStamford, CT$86,700–$170,900 / yearResponsibilities include: Supporting senior architects and delivery teams in translating business requirements into Salesforce solution designs that address patient enrollment, hub services, case management, benefits investigation, and patient support workflows. You will contribute to strategy, process design, and technology-enabled delivery efforts in complex environments, working with cross-functional teams to help translate patient services needs into practical, scalable Salesforce solutions.
Customer Service Call Operator / Per Diem Hartford HealthCare CorpCustomer Service Call Operator / Per DiemHartford, CTWireless Pager Device Operations: Responsible for programming new in-house and long-range pager devices, troubleshooting & replacing malfunctioning pager devices, supports 3,000 active pager devices hospital wide and also supports UConn Residents pager devices. Our Customer Service Call Center team members are required to come into work in adverse weather conditions, weekends, holidays and must be flexible to work various shifts whenever necessary to meet the business needs.
Cust Svc Rep Single Bill Offic / PA Customer Service Hartford HealthCare CorpCust Svc Rep Single Bill Offic / PA Customer ServiceFarmington, CTDepartment Description: The SBO Customer Service Department works with patients, insurance companies, attorney offices, etc with regard to their Hartford HealthCare medical bills. The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
Regional Field Director, Therapy Access United Therapeutics CorpRegional Field Director, Therapy AccessConnecticut, CT$171,500–$245,000 / yearBachelor's Degree in a relevant discipline, preferably sciences, business, pharmacy, or healthcare with 12+ years of overall pharmaceutical, healthcare, and/or broadened industry experience with focus in reimbursement, contract strategy (if applicable), managed care, sales/marketing or related field or, Master's Degree in a relevant discipline, preferably sciences, business, pharmacy, or healthcare with 10+ years of overall pharmaceutical, healthcare, and/or broadened industry experience with focus in reimbursement, contract strategy (if applicable), managed care, sales/marketing or related field. 5+ years of experience in claims reimbursement including: Coverage, coding, billing and payment; Working with medical policy, managed care coverage processes and practices; Deep knowledge and working experience with both public and private payers; Working with Healthcare Practitioners and ancillary staff in a reimbursement role; Knowledge of HUB services to include: financial affordability programs, coordination and communication amongst support coordinators and the TAMs, providing field input for process improvement.
Customer Service Associate Waterbury HospitalCustomer Service AssociateWaterbury, CTUnder the general direction of the nurse manager and in cooperation with all the members of the patient care team, independently performs a wide range of customer relations, communication, administrative and coordinative functions to fully support patient care activities. RESPONSIBILITIES - Performs reception and communication duties to ensure all patient, visitor, physician, and staff needs are met in support of patient care, in a pleasant, courteous, and professional manner.
Lab Customer Service Representative Yale New Haven HealthLab Customer Service RepresentativeStratford, ConnecticutAbility to multitask and toggle between systems and resources as necessary to determine status of sample receipt, test results, locations of collected specimen, and answer/resolve problems for patients and clients. Directs calls appropriately to other YNHH Departments as needed (e.g., Radiology, Surgical Pathology, Cytopathology) but always first attempting to solve the problem without need for the client to make another phone call.
Area Dental Director BenevisArea Dental DirectorNew Haven, ConnecticutFull timeIn conjunction with the Chief Dental Officer, VP of Clinical Performance, and other management, this position is responsible for coaching/mentoring all doctors, the management and supervision of personnel, client/patient relations and satisfaction, and serving as a role model for office teams. Participate in community events to include dental school meetings, board member meetings, dental associations and other opportunities to represent the Company in the dental and local communities.
NewPFS Representative CBO Billing Follow-up Denials Mgt Banner HealthPFS Representative CBO Billing Follow-up Denials MgtCTRemote$18.02–$27.03 / hourAs assigned, reconciles, balances and pursues account balances and payments, and/or denials, working with payor remits, facility contracts, payor customer service, provider representatives, spreadsheets and the company's collection/self-pay policies to ensure maximum reimbursement. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.
HR Connect Service Center Advisor Yale New Haven HealthHR Connect Service Center AdvisorNEW HAVEN, ConnecticutRemoteOwns case management process, including opening cases (create a case for at least 60% of calls), managing escalation or reassignment where required, closing cases in accordance with Service Level Agreements, and updating case management system with customer contact and case resolution details. In partnership with Compensation and HRIS, this role will help develop and streamline processes to ensure clarity, consistency, and efficiency for some of our sign-on and referral bonus programs and assist with the tracking of these bonuses.
Information Desk Receptionist Hartford HealthCare CorpInformation Desk ReceptionistNorwich, CTHere, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.
Client Service Supervisor VCA IncClient Service SupervisorShelton, CTUnder direction from the Hospital Manager/Administrator, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.
NewVeterinary Customer Service Representative AmeriVetVeterinary Customer Service RepresentativeTorrington, ConnecticutTo provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. · Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store.