Provisions and configures mobile devices for; numbers (FTE, Intern, & CW), upgrades for FTE/Intern, replacement phones for CWs, Break/fix phones, Help Desk loaners and Event loaners, etc. Images, and encrypts laptop computers (PC & Mac) for; numbers (FTE, Intern, & CW), upgrade laptop for FTE/Intern, replacement laptop for CWs, Break/Fix Laptops, Service Desk loaner and Event loaners, etc.