Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments; Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines; Effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of work tasks; Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax; Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff; The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar; Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers, databases, and software programs relevant to work performed.