Customer Service Supervisor Public StorageCustomer Service SupervisorGlendale, CA$60,000–$65,000 / yearThe Customer Service Supervisor will oversee a team of customer service representatives, monitor service quality, evaluate call and survey data, and partner with leadership to implement strategies that improve customer sentiment, first contact resolution, quality assurance results, and overall team performance. This role is ideal for a leader who combines strong people management skills with the ability to analyze call interactions, quality metrics, customer feedback, and performance data to identify trends, coach agents, and recommend process improvements.
Western Growers Family Of Companies Careers - Ccsb Call Center Representative I Western Growers AssociationWestern Growers Family Of Companies Careers - Ccsb Call Center Representative IIrvine, CARemote$38,625.60–$48,750 / yearAt Pinnacle Claims Management, we are an innovative third-party administrator (TPA) that provides a full-suite of comprehensive and customized health benefits administration services for self-funded companies, including health management and wellness solutions, and pharmacy benefit management. This position provides consultative telephonic and web-based assistance to Agents, Certified Enrollment Counselors, Qualified Health Plans (QHP), federal and state agencies and other stakeholders in Health Benefit Exchange administration.
Medical Call Center Customer Service Representative - Student Health Engemann Admin - Per Diem 8 Hour Rotating Shifts (Non-Exempt) (Non-Union) University of Southern CaliforniaMedical Call Center Customer Service Representative - Student Health Engemann Admin - Per Diem 8 Hour Rotating Shifts (Non-Exempt) (Non-Union)Los Angeles, CA$22–$35.55 / hourWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Pref 2 years Experience working in a call center and/or in a healthcare customer service department/environment (or combination of that equals two or more years) in a higher education or medical facility preferred.
Customer Service Rep Call Center Client Support Automatic Data Processing IncCustomer Service Rep Call Center Client SupportLa Palma, CAIn this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?.
Call Center Representative CR&R IncCall Center RepresentativeStanton, CACR&R Incorporated is one of Southern California's leading waste and recycling services providers, serving residential, commercial, and industrial customers across multiple states. As a Customer Service Representative, you will handle inbound calls, resolve issues, and process service requests that directly impact customer satisfaction and daily operations.
NewCall Center Coordinator TARLANI HealthcareCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
NewCall Center Coordinator Millennium Healthcare ServicesCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
Call Center Representative Providence Health & ServicesCall Center RepresentativeBrea, CA$24–$31.52 / hourRequsition ID: 430350 Company: Providence Jobs Job Category: Customer Service Job Function: Administration Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 7520 PT ENGAGEMENT HERITAGE SVS Address: CA Brea 955 W Imperial Hwy Work Location: St Jude Heritage Medical Grp-W Imperial Hwy Brea Workplace Type: On-site Pay Range: $24.00 - $31.52 Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHALos Angeles, CA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Representative Ultimate Staffing ServicesCall Center RepresentativePasadena, California$19–$22 / hourThis role focuses on delivering exceptional customer service by addressing inquiries, resolving issues, and providing accurate information about products and services. The Call Center Customer Service Representative is responsible for handling inbound and/or outbound customer interactions across various communication channels.
Call Center Scheduling Coordinator AAACall Center Scheduling CoordinatorCosta Mesa, CaliforniaIn this role, you will monitor real-time call center performance, staffing levels, schedule adherence, and operational metrics to ensure service level objectives are consistently achieved. With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Service Center Operations Consultant Peregrine TeamService Center Operations ConsultantLos Angeles, CAFull timePeregrine Team is seeking an experienced Service Center Operations Consultant to support a high-volume, fast-paced service center (call center/help line) environment. The ideal candidate brings strong leadership experience in call center operations, a data-driven mindset, and a passion for optimizing processes and service delivery.
Bilingual Spanish Call Center Representative MCI LCBilingual Spanish Call Center RepresentativeCARemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield AssociationSr. Director, Pharmacy - Prior Authorization & Call CenterLong Beach, CARequires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.
Medical Office Call Center Representative Priority Family Care CenterMedical Office Call Center RepresentativeMonterey Park, California$18–$22If you are passionate about providing exceptional service in a healthcare setting and want to make a difference in patients' lives, we invite you to apply today. Summary: As a Phone Representative, you will be the first point of contact for our patients, ensuring they receive outstanding customer service and support.
NewCall Center Coordinator Alliance Health ServicesCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
Customer Service QA Lead Revolve Group IncCustomer Service QA LeadCerritos, CAThrough 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles.
["Japanese Bilingual Call Center Customer Service Associate","Japanese Bilingual Call Center Customer Service Associate"] TRICOM QUEST["Japanese Bilingual Call Center Customer Service Associate","Japanese Bilingual Call Center Customer Service Associate"]TorranceJob #: 103521 Title: Japanese Bilingual Call Center Customer Service Associate Location: Torrance, CA Salary Range: $23.51 / hour Position: Customer Service Rep in Call Center Description: An International Airline Company is seeking Japanese Bilingual Call Center Customer Service Associatesto work at their office in Torrance, CA. Provides customers with information regarding flights, fares, destinations, special offers, and other travel products.
Call Center Representative Providence St. Joseph HealthCall Center RepresentativeBrea, CATogether, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through the managed care system.
Call Center Represenative Ultimate Staffing ServicesCall Center RepresenativeCosta Mesa, California$24 / hourFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the team member and assign the CRM record/information to the advisor based on rotation. * Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.