While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending; frequently utilize near vision for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed. MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Customer Service Specialist in Urbana, Illinois, to support our fast-growing Voice (MSS) division.