Provide route, schedule, fare, and trip-planning assistance (by phone, email, or in-person); Sell and record bus passes; Reconcile daily transactions; Use vehicle location systems to give bus arrival information: Document customer interactions, complaints, and escalations; Review reduced-fare applications; Produce Transit ID cards; Manage lost-and-found items; Monitor and maintain customer information, materials, and inventory; Assist Shift Supervisors with opening/closing procedures; Prepare daily/weekly/monthly sales reports; Represent GREAT at community events and job fairs; Other related duties as assigned. (Note: a valid drivers license is a current drivers license that is not revoked, suspended, or subject to limited restoration or conditional operation privileges.).