2+ years of experience in a servicing or support‑focused team environment providing assistance and follow‑through• A professional certificate in business or a related field, or a degree (preferred)• Strong research and analytical skills with a proactive approach to owning work through resolution• Excellent communication skills with confidence in both email and phone interactions• Strong organizational skills with the ability to manage priorities and meet service‑level expectations• A collaborative, team‑oriented mindset with a genuine interest in shared success. Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $24.50 - $30.50 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.