At least five years of paid professional experience in customer experience, customer strategy, customer insights or a related field, such as customer experience consulting, solutions consulting, account management, client success, management consulting or enterprise customer insights, required. A vibrant workplace: Enjoy working in our ultramodern office inside River Point in Chicago’s bustling West Loop district — walking distance to the Metra, the “L,” Chicago Riverwalk, Fulton Market, French Market, Randolph Street restaurants and more.