Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role.
Key Responsibilities:
Respond to client inquiries regarding vacation options and travel details
Assist with booking support for flights, hotels, cruises, and vacation packages
Provide clear communication before, during, and after travel
Review reservations for accuracy and completeness
Maintain organized client records and documentation
Deliver high-quality customer service with professionalism and care
Qualifications:
Strong communication skills (written and verbal)
Comfortable navigating online systems and booking platforms
Detail-oriented with solid organizational skills
Ability to work independently in a remote environment
Prior customer service experience is helpful but not required
What We Offer:
Structured onboarding and step-by-step training
Access to travel booking tools and supplier resources
Flexible remote work environment
Collaborative and supportive team culture
Who This Role Is Ideal For:
Individuals seeking entry into the travel industry
Career changers exploring a new field
Professionals returning to the workforce
Candidates looking for a remote, service-focused role
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Position Overview:
We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role.
With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
Le Claire, Iowa30+ days ago
Safety Record: No major moving violations in the last 3 years, no DUI/DWI in the last 5 years. We are seeking professional CDL-A drivers for a regional lane based out of Le Claire, IA.
East Moline, IL23 days ago
Ability to effectively interact with internal and external customers, some of whom will require a high level of patience, tact and diplomacy, to defuse anger, collect accurate information and resolve conflicts. During the overnight shift, you are more than just the face of the hotel - you are the calm, confident presence that keeps everything running smoothly while guests rest easy.
p style="margin:0in 0in 8pt;line-height:115%;font-size:12pt;font-family:'aptos' , sans-serif"/>Job Functions:
Moline, Illinois11 days ago
li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="47" data-aria-posinset="3" data-aria-level="1">Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role..
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li>Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
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p>If you enjoy being a part of a team, are hard-working, have a positive -can do attitude and strive to deliver exceptional customer service each day, we encourage you to apply. Your commitment to being present and accountable helps maintain productivity, support co workers, and contribute to a positive workplace culture.
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