Attention to detail in composing, keying, and proofing professional business materials • Discreet with demonstrated ability to work in a confidential executive environment using good judgment while acting as an ambassador for the company • Process change agent with ability to identify process improvements and system enhancements in a changing environment • Systematic advanced reasoning skills with ability to define problems, collect data, establish facts, and draw valid conclusions • Analytical with ability to draw conclusions from data, systematic and rational • Detail oriented with item by item focus, meticulous attention to detail with ability to proofread for accuracy • Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines • Excellent customer service skills, with the ability to prioritize and multitask in a fast-paced environment. Working under minimal supervision of the Manager and Supervisor, Software Contracts and Solutions Support, referring only exceptional problems and issues for management review or approval, the VL Contracts and Solutions Specialist operates through a call center environment and call tracker system acting as a support resource to all Sales affiliates.