They will be rooming patients, obtaining patient vitals, managing miscellaneous reports and data for the physician in a clinic setting, making confirmation calls, organizing data for sleep techs, instructing patients in preparation for sleep studies, fielding basic patient questions pertaining to sleep studies, and obtaining prior authorizations and referrals as required by insurance companies. In addition, the Patient Care Support Associate manages multiple phone lines, coordinates billing and physician scheduling with the Pulmonary office, schedules patient appointments, enters charges, and is responsible for accurately collecting, filing and documenting information in the patients' electronic and paper charts.