This position is responsible for maintaining a high level of customer satisfaction by addressing and administrating commercial issues through the CSR Team that include, but is not limited to: customer inquiries, processing orders, preparing quotes, tracking bids, managing RMA's and resolving billing issues, in accordance with company policies and procedures. The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.