MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: High school diploma or equivalent AND Two (2) year of help desk call center, customer service, or application support experience required OR; Associate degree or certificate of course completion in a technical related field OR; Currently enrolled and entering Third Year of Bachelor's Degree Program in Computer Science, Information Technology, Business, or informatics related field. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift.