Tier 1 Help Desk IT Support Pennant ServicesTier 1 Help Desk IT SupportNashville, TennesseeIn this role, you will be responsible for delivering exceptional customer service and technical support to our clients, particularly office administrators, caregivers, and clinicians, while also contributing to various IT projects and supporting the development and maintenance of our technology infrastructure. Serve as the primary point of contact for end users seeking technical assistance via phone, email, instant messaging, or in-person interactions, providing prompt and effective customer support with a caring and empathetic approach.
Tier 1 Help Desk IT Support Pennant Group IncTier 1 Help Desk IT SupportNashville, TN$50,000–$65,000 / yearIn this role, you will be responsible for delivering exceptional customer service and technical support to our clients, particularly office administrators, caregivers, and clinicians, while also contributing to various IT projects and supporting the development and maintenance of our technology infrastructure. Serve as the primary point of contact for end users seeking technical assistance via phone, email, instant messaging, or in-person interactions, providing prompt and effective customer support with a caring and empathetic approach.
IT Support Specialist VitalsearchgroupIT Support SpecialistNashville, TennesseeThis role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.
IT Support Technician IVX HealthIT Support TechnicianBrentwood, TNOur commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis.
Supervisory Individual Tax Advisory Specialist - Not to Exceed 1 year may be extended 3 years Department of the Treasury, USSupervisory Individual Tax Advisory Specialist - Not to Exceed 1 year may be extended 3 yearsNashville, TN$106,437–$159,575 / yearYou must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day-to-day guidance training and/or oversight of peers or others.
Help Desk Technician I - Nashville, TN TECHNOLOGY LAB, LLCHelp Desk Technician I - Nashville, TNNashville, TNThe Tier One Help Desk Technician is the first point of contact for our clients, providing White Glove technical support and assistance for various IT related issues with a focus on maintaining client satisfaction and ensuring the smooth operation of their IT systems. Identify, troubleshoot, and resolve technical issues related to hardware, software, and network systems, including but not limited to Mac and PC operating systems, network connectivity, printers, and mobile devices.
Help Desk Manager Brown and Caldwell IncHelp Desk ManagerNashville, TN$85,000–$116,000 / yearThis role involves supervising the Help Desk team, recommending resource needs, assisting with hiring and training, conducting performance reviews, and ensuring compliance with ticket Service Level Agreements (SLAs) and team deliverables. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Team Member, Help Desk Tractor Supply CoTeam Member, Help DeskBrentwood, TNThis position will provide answers to Store Team Members by identifying problems, researching answers, and guiding the Team Member through corrective steps to resolve issues, or will assist with any problem or question relating to Tractor Supply. This position is responsible for providing first line technical and non-technical support to all Tractor Supply Company Store Team Members by troubleshooting problems, and/or researching and answering questions.
Tax Analyst Department of the Treasury, USTax AnalystNashville, TN$106,437–$172,980 / yearYou must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held).
System Training Instructor (Child Welfare Information System) BriljentSystem Training Instructor (Child Welfare Information System)Franklin, TNThis role is responsible for delivering instructor-led training to a variety of stakeholder groups, including Department of Children's Services (DCS) staff, providers, help desk personnel, and technical support teams. The ideal candidate is a skilled facilitator who can translate complex system functionality into engaging, role-based learning experiences that prepare end users for successful system adoption.
NewSystem Training Instructor Infostretch CorpSystem Training InstructorNashville, TNp>Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering, and UX, along with deep expertise in BFSI, healthcare, and life sciences, helping businesses capitalize on the unlimited opportunities digital offers. This role will support training delivery for DCS staff, providers, help desk teams, and technical support personnel to ensure successful system adoption and operational readiness.
Telephone System Analyst Department of the Treasury, USTelephone System AnalystFranklin, TN$61,722–$114,413 / yearSpecialized experience for this position includes: Understanding the design, operation and capabilities of a computerized Automatic Call Distribution (ACD)\telephone system; Using systems and software to assist in producing the requisite reports needed to support management tracking and decision making; Analyzing work processes, programs, functions, error trends, and day-to-day workflow to assist in identifying discrepancies, and troubleshooting issues; Using oral and written communications techniques to prepare routine responses and to coordinate data and information; Developing presentation, conducting training sessions and serving as a technical resource for team Managers, and employees by providing guidance on telephone system operations, tools, procedures, and system functions; Utilizing Microsoft Excel, to manipulate data, and create graphs and reports for analytical reviews; OR Three full academic years of progressively higher level graduate education in any field of study from an accredited college or university that demonstrates the knowledge, skills, and abilities necessary to do the work. Specialized experience for this position includes: Dealing with Business Operating Division policies, and functional responsibilities in the Telephone Systems Analyst area to assist in analyzing problems and provide solutions; Utilizing work processes, programs, and functions, to identify error trends in the day-to-day workflow; Using oral and written communications techniques to assist in the preparation of routine responses and to coordinate data and information; Working with internal and external automated systems and controls to assist with training; Utilizing Microsoft Excel calculations to prepare a report; OR Two full academic years of progressively higher-level graduate education in any field of study from an accredited college or university that demonstrates the knowledge, skills, and abilities necessary to do the work.
Program Manager Department of the Treasury, USProgram ManagerFranklin, TN$125,776–$197,200 / yearGeneral Manager Duties: As a Senior Manager you will: Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels. You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment.
Supervisory Internal Revenue Agent Department of the Treasury, USSupervisory Internal Revenue AgentNashville, TN$125,776–$192,694 / yearBASIC REQUIREMENT: A Bachelor's or higher degree in accounting from an accredited college or university that included at least 30 semester hours (45 quarter hours) in accounting or 24 semester hours in accounting and an additional 6 semester hours in related subjects such as business law, economics, statistical/quantitative methods, computerized accounting or financial systems, financial management or finance. You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment.
Appeals Officer Team Case Lead 6 MONTH REGISTER Department of the Treasury, USAppeals Officer Team Case Lead 6 MONTH REGISTERTN$147,945–$197,200 / yearExperience with tax issues including complex legal issues that arise from tax transactions (e.g., mergers, acquisitions, consolidations, statistical analysis, transfer pricing agreements, and foreign transactions); Experience preparing, examining or analyzing corporate business accounting functions to distinguish differences between financial statements generated in accordance with Generally Accepted Accounting Principles (GAAP) and those used for tax reporting purposes; Experience differentiating between the financial characteristics and tax implications of business entities (for example, reorganizations and restructuring) and ensuring entities are classified correctly; Experience in Corporate and Industry tax issues (such as: inventory valuation (LIFO,) transfer pricing agreements, corporate investments and revenue recognition, life insurance, property and casualty insurance, reallocation of corporate income); Experience in negotiating the resolution of tax disputes in situations with corporate consolidations, corporate mergers, and corporate foreign transactions. Specialized experience for this position includes: Experience with accounting principles and legal principles to resolve tax disputes of a corporate and complex nature; Experience that demonstrates knowledge of basic and intermediate accounting principles, theories and practices (for examples, mergers, acquisitions, consolidations, statistical analysis, transfer pricing agreements, foreign transactions) to analyze and interpret accounting books, records, or systems specifically to determine tax liabilities; Experience interpreting the tax law, applying litigation procedures, and evaluating the meaning of the statutes, regulations, court decisions, congressional intent and other interpretive sources.