Service Desk Lead Jcd StaffingService Desk LeadWashington DC, District of ColumbiaCompensation: $105,000.00 per year JCD Staffing is a specialized staffing and consulting firm, focused on working with highly talented technical individuals to provide our clients with a unique, successful hiring experience. Stay updated on new technologies and industry trends to enhance help desk operations and user support.
Help Desk Specialist II Lead (CRS) Computer World Services CorpHelp Desk Specialist II Lead (CRS)Washington, DC$69,000–$81,000 / yearThis role coordinates workflow, mentors staff, oversees ticket quality, and ensures that incidents, service requests, and escalations are handled efficiently and in compliance with SLAs, policies, and CRS-specific support requirements. The Help Desk Specialist II - Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations.
Help Desk Tier I Specialist RCG, Inc.Help Desk Tier I SpecialistSilver Spring, Maryland$18–$22 / hourThe role includes desktop and remote support, account administration, hardware and software troubleshooting, conference room and multimedia support, endpoint provisioning, and incident management. Troubleshoot audio/visual technologies, including wired and wireless microphones, speakers, amplifiers, digital mixers, Dante audio protocol, and Crestron and AMX control systems.
NewHelp Desk Technician - Tier II - TS/SCI with Polygraph GD Information TechnologyHelp Desk Technician - Tier II - TS/SCI with PolygraphWashingtonEnsures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority. Supports developing unique applications training lesson plans, for initial user and follow-on educational or refresher training distributing copies (hardcopy/electronic) of training materials and conducting training either on-site or over-the-phone.
Systems Engineering, TS/SCI w/Poly Peraton IncSystems Engineering, TS/SCI w/PolyAnnapolis Junction, MD$146,000–$234,000 / yearProvide support to IT systems, including day-to-day operations, monitoring, and troubleshooting across client devices; deliver Tier 1 (Help Desk) and Tier 2 (escalation) support for problem identification, diagnosis, and resolution, while ensuring timely escalation and clear communication of status to agency management and internal customers. Peraton offers enhanced benefits to employees working on our critical National Security programs, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan.
System Administrator SF The Kenjya Trusant Group LLCSystem Administrator SFAnnapolis Junction, MD$130,000–$250,000 / yearWorking with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
NewSystems Administrator 2 | TS/SCI w/ poly security clearance Power3 SolutionsSystems Administrator 2 | TS/SCI w/ poly security clearanceAnnapolis Junction, MarylandConfigures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. -Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Help Desk Specialist II GD Information TechnologyHelp Desk Specialist IIWashington$78,540–$106,260 / yearTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
NewPrincipal Systems Administrator (Linux, VMware) Power3 SolutionsPrincipal Systems Administrator (Linux, VMware)MarylandConfigures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Help Desk Specialist Power3 SolutionsHelp Desk SpecialistMarylandAs a Help Desk Specialist, you will: Provide service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large community of users. Utilize SOPs to perform basic troubleshooting steps to identify the problem, then restart service and /or servers to resolve the issue.
Cyber Systems Administrator, AI/ML Support TS/SCI w Poly Peraton IncCyber Systems Administrator, AI/ML Support TS/SCI w PolyLaurel, MD$86,000–$138,000 / yearAs part of a collaborative, high-impact integrated product development team, you'll work on next-generation cyber and AI/ML capabilities hosted on large-scale compute clusters and AWS Cloud infrastructure. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
NewHelp Desk Specialist II (CRS) Computer World ServicesHelp Desk Specialist II (CRS)Washington, District of Columbia$59,000–$70,000 / yearThis position supports end users across multiple channels—including phone, email, chat, remote tools, and in person—and is responsible for resolving incidents beyond the capabilities of entry-level staff. The Specialist II delivers concierge-level service, performs in-depth troubleshooting, documents all work in the ticketing system, and ensures timely resolution in accordance with SLAs, policies, and procedures.
NewHelp Desk Technician- MIDS - TS/SCI W/ POLY GD Information TechnologyHelp Desk Technician- MIDS - TS/SCI W/ POLYAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Information Systems Security Officer, Senior UnisityInformation Systems Security Officer, SeniorAnnapolis Junction, Maryland$210,000–$220,000 / yearJob Description: Senior Information System Security Officer (ISSO) The selected candidate will act as an ISSO for a large software development program which includes software maintenance and development, IT support (Network/Workstation/Server), systems integration and life cycle support, enterprise application development, network engineering, and information systems security (ISS). Provide support for Information Assurance Vulnerability Alerts (IAVAs) management (initiating IAVA responses and system security scans, completing remediation, extending IAVA patches and security updates to designated sites, etc.).
Information Systems Security / Information System Security Officer (ISSO) Axient LLCInformation Systems Security / Information System Security Officer (ISSO)Columbia, MDThe ISSO supports the ISSM by verifying implementation of required security controls, conducting continuous monitoring and self-inspections, tracking corrective actions, supporting user access and training requirements, and ensuring classified systems are operated in accordance with the approved SSP, NISPOM Rule, CSA guidance, and local security procedures; this position is located in Columbia Maryland. RESPONSIBILITES: Information System Security Officer - responsible for supporting the day-to-day security oversight of classified information systems and ensuring users, systems, and processes remain compliant with NISPOM Rule, DCSA/CSA guidance, approved security documentation, and local procedures.
Information System Security Officer (ISSO) CACI International IncInformation System Security Officer (ISSO)Washington, DC$103,800–$218,100 / yearCritical deliverables include preparing Security Test Plans 90 days prior to testing and Security Test Reports within 15 days after testing, generating POA&Ms within 0 to 15 days after vulnerability identification, and updating System Security Plans, Configuration Management Plans, and Contingency Plans annually or when changes occur. This position requires following the Information Systems Security Officer (ISSO) Guide when developing, updating, or reviewing required security artifacts and tracking and suggesting technologies, processes, and practices designed to protect networks, devices, programs, and data from malicious attack, damage, or unauthorized access.
Principal Systems Administrator Envision Innovative SolutionsPrincipal Systems AdministratorAnnapolis Junction, MD$210,000–$219,000 / yearThere are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location, education and certifications as well as Federal Government Contract Labor categories. • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices.
System Administrator L2 UnisitySystem Administrator L2Annapolis Junction, MarylandConfigures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Systems Engineering TS/SCI with Poly Peraton IncSystems Engineering TS/SCI with PolyAnnapolis Junction, MD$135,000–$216,000 / yearBenefits: Peraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
NewEnterprise Service Desk Analyst Axient LLCEnterprise Service Desk AnalystColumbia, MDThis onsite position requires a technically skilled and customer-focused professional capable of contributing to daily service desk activities and supporting enterprise infrastructure, cybersecurity, and end-user computing operations. Ability to diagnose and resolve advanced technical issues involving workstations, mobile devices, VPN connectivity, MFA, and enterprise applications.