Lead troubleshooting of lighting, sound, TV, and special effect systems to determine defective device(s) and perform necessary repairs to restore services, including digital signage equipment, TV setup, TV set top boxes, video streaming, projectors, SFX systems (fire effects), and high end lighting systems. THE DAY-TO-DAY: Provide event support, as defined by work orders and through the request of management, including setting up equipment, connecting and taping down cables, setting up easels/flipcharts, setting up TVs, and other work to provide the optimal environment for the event.