Coordinate with Subject matter experts, business leaders and operational teams to define the strategic and tactical advisor and teammate needs, system enhancements and priorities Partner with vendor partners, technology teams across Truist organization and CRM partners to determine system requirements, solutions, integrations and system connectivity Develop and oversee change management initiatives related to the Product and ensure teammates are properly trained Coordination and development of the various testing and implementation activities Ensure operational aspects of the product are running effectively including managing vendor relationship, issues/task lists, process and procedure documentation, SLAs, reporting etc. Preferred Qualifications: Master's degree in business, accounting, finance, banking or related field Project Management Professional (PMP) Certification Six-Sigma Certification Systems and technology platform development, Agile process understanding Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems.