NewRemote Help Desk Specialist CareerscapeRemote Help Desk SpecialistBoston, MARemote$62,000–$88,000 / yearFull timeThis is a great opportunity for a tech-savvy problem solver who is early in their career to gain hands-on experience troubleshooting hardware, software, and network issues while working alongside experienced IT professionals in a fully remote setting. People who thrive in this role are patient, curious, and calm under pressure, enjoy explaining technical concepts in plain language, and take pride in turning a frustrated user into a satisfied one by the end of the call.
The Help Desk Specialist Jose MercilineThe Help Desk SpecialistBoston, MassachusettsPRIMARY RESPONSIBILITIES 1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. JOB REQUIREMENTS1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision.
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIBoston, MA$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianBoston, MA$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Help Desk Technician TeamLogic ITHelp Desk TechnicianWoburn, MassachusettsRole: Help Desk TechnicianTeamLogic IT of Northeastern Massachusetts About Us: We are an IT Managed Services Provider located in Woburn, MA focused on providing support for small to midsized businesses looking to outsource their IT functions. Certifications Preferred: · CompTIA A+ · CompTIA Network+ · CompTIA Security+ · MCDST · MCSA Required license or certification: · Driver’s License Flexible work from home options available.
Assistant Registrar Curriculum and Student Information Systems Catalog University Registrar 1 Boston UniversityAssistant Registrar Curriculum and Student Information Systems Catalog University Registrar 1Boston, MARecommended Skills: Ability to maintain a high level of data entry accuracy, consistency, and attention to detail; Be a methodical business process or systems thinker and problem solver; Ability to understand and analyze data; recognize anomalies and apply updates methodically; Familiarity with data entry, data integrity, and information auditing; Excellent verbal and written communication skills, including ability to effectively communicate; with internal and external customers; Ability to compose clear documentation; Ability to work independently, multi-task, establish priorities, and perform well under pressure; Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. The Assistant Registrar's primary duties include: Providing operational support of the Curriculum process and data updates in the Student Information System's course catalog at Boston University; Managing and performing the daily Curriculum Management change and add requests; Performing ongoing quality control checks on their own work and the departmental curriculum initiators; Providing periodic re-education on process and procedures with academic departments in the schools and colleges; Communicating regularly and accurately with internal and external clients.
NewInformation System Security Officer (ISSO) III Amatriot Group, LLCInformation System Security Officer (ISSO) IIIHanscom AFB, MA$132,000–$140,000 / yearThis role manages the day-to-day security operations of systems supporting Department of Defense (DoD) Special Access Programs (SAPs), including Collateral, Sensitive Compartmented Information (SCI), and SAP environments. The Information System Security Officer (ISSO) III is responsible for maintaining the operational security posture of assigned information systems in close collaboration with the Information System Security Manager (ISSM) and Information Security Officer (ISO).
NewHelp Desk Administrator Old Colony Elder ServicesHelp Desk AdministratorBrockton, MAFull timeOur mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community. To that end we are seeking for a Help Desk Administrator to provide "Help Desk" services and assist users with application-related and equipment-related problems.
Assistant Registrar, Curriculum and Student Information Systems, Catalog University Registrar 1 Boston UniversityAssistant Registrar, Curriculum and Student Information Systems, Catalog University Registrar 1Boston, MA$65,000–$69,500Full timeAbility to maintain a high level of data entry accuracy, consistency, and attention to detail; Be a methodical business process or systems thinker and problem solver; Ability to understand and analyze data; recognize anomalies and apply updates methodically; Familiarity with data entry, data integrity, and information auditing; Excellent verbal and written communication skills, including ability to effectively communicate; with internal and external customers; Ability to compose clear documentation; Ability to work independently, multi-task, establish priorities, and perform well under pressure; Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Providing operational support of the Curriculum process and data updates in the Student Information System’s course catalog at Boston University; Managing and performing the daily Curriculum Management change and add requests; Performing ongoing quality control checks on their own work and the departmental curriculum initiators; Providing periodic re-education on process and procedures with academic departments in the schools and colleges; Communicating regularly and accurately with internal and external clients.
NewTableau Systems Administrator Massachusetts Bay Transportation AuthorityTableau Systems AdministratorBoston, MAWork closely with the data stewards, data analysts, developers, and business stakeholders and other internal stakeholders to deliver functional solutions that meet the needs of the business, support complex visualizations, and ensure consistent data quality and maximize existing data resources to best meet those needs. The Tableau Systems Administrator collaborates with cross-functional teams to support data initiatives, data visualization needs, assists in deploying and maintaining Tableau dashboards, and leads efforts in monitoring, troubleshooting, instilling best practices within Tableau Server/Cloud and optimizing the overall Tableau ecosystem.
NewInformation Systems Security Manager Leidos Holdings IncInformation Systems Security ManagerConcord, MA$107,900–$195,050 / yearBachelor's degree in an IT-related subject matter area from an accredited college or university and 12+ years of experience in an IT-related position with at least 10 years being in an operational cyber security-specific role (e.g., information system security manager, information system security officer, cyber security specialist) or have 15+ years of experience in an IT related position with at least 10 of those years in an operational cyber security specific role. Implement and manage the Risk Management Framework (RMF) Continuous Monitoring process by utilizing an automated ticketing system, ensuring accurate tracking, monitoring, and reporting of security controls, vulnerabilities, and remediation efforts within the organization's information systems.
NewDirector of Passenger Information Systems Massachusetts Bay Transportation AuthorityDirector of Passenger Information SystemsBoston, MA$144,020–$170,000 / yearDo you have at least seven (7) years of progressive experience in Technology, Transportation Operations, and/or Transportation Scheduling and Planning with demonstrable success defining/refining operating models, scoping and delivering capital projects, establishing performance management and risk mitigation, and directing vendor strategy and accountability?. Seven (7) years of progressive experience in Technology, Transportation Operations, and/or Transportation Scheduling and Planning with demonstrable success defining/refining operating models, scoping and delivering capital projects, establishing performance management and risk mitigation, and directing vendor strategy and accountability.
Help Desk Support Financial Information Technologies LLCHelp Desk SupportBeverly, MA$45,000–$55,000 / yearThis integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology. Experience configuring, maintaining, and troubleshooting Microsoft Autopilot and Intune environments, including but not limited to: device & user configuration, device & user profiles, application packaging.
District Help Desk Technician King Philip Regional School DistrictDistrict Help Desk TechnicianNorfolk, MALANGUAGE/COMMUNICATION SKILLS: Ability to read, analyze and interpret documents such as federal, state, and local regulations, policy and procedure manuals, building plans, blueprints, schematics, wiring diagrams, and related documents. EDUCATION AND/OR EXPERIENCE: Any combination of training and experience equivalent to: Bachelor's degree supplemented by coursework in computer science.
Information Systems Lead Amphenol TCSInformation Systems LeadNashua, New HampshireCollaborate with IT, engineering, operations, and functional data owners to integrate priority business systems including ERP, MES, PLM, QMS, SI/test data, SharePoint/file repositories, Azure SQL, Microsoft Fabric, and other enterprise platforms. Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable.
Information Systems Security Manager (ISSM) I TAC Integrated SolutionsInformation Systems Security Manager (ISSM) IMassachusettsinclude accountability, access rights, and special handling requirements Ensure the development and implementation of an information security education, training, and awareness program, to include attending, monitoring, and presenting local cybersecurity training. Primary support will be working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense, and Military Compartmentalized efforts.
Information Systems Security Officer (ISSO) III General Dynamics CorpInformation Systems Security Officer (ISSO) IIIBedford, MA$104,040–$140,760 / yearAdditional Work Locations: USA MA Avon, USA MA Boston, USA MA Braintree, USA MA Burlington, USA MA Cambridge, USA MA Fort Devens, USA MA Norwood, USA MA Peabody, USA MA Quincy, USA MA Taunton, USA MA Waltham, USA MA Westwood. The primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts.
Information Systems Security Officer (ISSO) III General Dynamics Information TechnologyInformation Systems Security Officer (ISSO) IIIPeabody, MassachusettsUSA MA Avon, USA MA Boston, USA MA Braintree, USA MA Burlington, USA MA Cambridge, USA MA Fort Devens, USA MA Norwood, USA MA Peabody, USA MA Quincy, USA MA Taunton, USA MA Waltham, USA MA Westwood Total Rewards at GDIT: The primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts.
Chief Information Officer Manet Community Health Center IncChief Information OfficerMAA core priority of this role is to strengthen and integrate the IT function into a cohesive, high-performing organization that delivers measurable business value, operational resilience, regulatory compliance, and robust cybersecurity protections in support of Manet Community Health Center's patients, providers, and staff. Provide executive oversight of clinical and operational systems, including the Electronic Health Record (EHR), telecommunication/phone system, practice management, radiology/vision/other clinical integrated system, telehealth, patient engagement platforms, and population health tools.
Information Systems Security Officer (ISSO) III (TS, with SCI Eligibility) RedTrace Technologies IncInformation Systems Security Officer (ISSO) III (TS, with SCI Eligibility)Hanscom AFB, MAFull timeThe primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position shall have the detailed knowledge and expertise required to manage the security aspects of an information system and, in many organizations, is assigned responsibility for the day-to-day security operations of a system.