Help Desk Technician Integration Innovation IncHelp Desk TechnicianHuntsville, ALi3 is a technically diverse, 100% team member owned business, headquartered in Huntsville, Alabama specializing in missile and aviation systems engineering and logistic services, electronic warfare and electromagnetic effects analysis, UAS system integration and flight operations, full lifecycle C5ISR engineering services, cybersecurity and IT/IA innovative solutions and virtual training, simulation & serious game development and implementation. We have established a broad offering of products and capabilities collectively providing decades of experience supporting the full complement of DoD military services, Missile Defense Agency, National Aeronautics and Space Administration, and a variety of other Government organizations and private industry customers.
Journeyman Help Desk Support Specialist ManTech International CorpJourneyman Help Desk Support SpecialistMontgomery, ALPractical experience supporting server environments (Red Hat Enterprise Linux, Microsoft Server, or VMware) and interacting with relational database utilities. Design and deploy basic scripts and automation workflows using PowerShell or Bash to streamline repetitive administrative tasks, system utilization tracking, and password/certificate management.
NewHelp Desk Coordinator (Remote) VetsEZHelp Desk Coordinator (Remote)Huntsville, ALRemoteThis role operates in a collaborative support environment and requires regular coordination with end-users, technical teams, and software developers to track incidents, escalate complex problems, and ensure timely resolution. The selected candidate will provide first-level support for software applications, troubleshoot user-reported issues, maintain accurate service records, and deliver a responsive and professional customer experience.
NewHelp Desk Coordinator VetsEZHelp Desk CoordinatorHuntsville, ALRemoteThis role operates in a collaborative support environment and requires regular coordination with end-users, technical teams, and software developers to track incidents, escalate complex problems, and ensure timely resolution. The selected candidate will provide first-level support for software applications, troubleshoot user-reported issues, maintain accurate service records, and deliver a responsive and professional customer experience.
NewHelp Desk Coordinator Veterans EZ Info IncHelp Desk CoordinatorHuntsville, ALRemoteThis role operates in a collaborative support environment and requires regular coordination with end-users, technical teams, and software developers to track incidents, escalate complex problems, and ensure timely resolution. The selected candidate will provide first-level support for software applications, troubleshoot user-reported issues, maintain accurate service records, and deliver a responsive and professional customer experience.
Help Desk Technician II ATR, LLCHelp Desk Technician IIHuntsville, Alabama$50,000–$56,000 / yearFull timeResponsibilities (include but are not limited to): - Ability to organize, prioritize and meet deadlines - Capable of conveying complex information in a simplistic manner - Strong critical thinking and problem-solving skills - Strong self-starter requiring minimal supervision - Able to take proactive measures to prevent problems rather than reactive by nature - Strong verbal and written communication to effectively express concepts, plans, and proposals. Education/Certifications: - High school/GED - 2+ years of experience performing PC maintenance functions - Must possess and maintain an IT I level certification IAW AR 25-2 and an IAT II certifications IAW DoD 8570.01-M and BBP 05-PR-M-0002 - MS Desktop Support Technician or equivalent certification preferred.
Operations Research Analyst Department of the Treasury, USOperations Research AnalystBirmingham, AL$125,776–$197,200 / yearsimulation), regression models, econometric projections or workload forecasting models; Experience developing, validating, and applying machine learning models using Python or similar programming languages and analytical tools to support operations research, predictive analytics, workload forecasting, anomaly detection, resource optimization, and decision support; Experience integrating artificial intelligence (AI) technologies into operational research or business processes, including evaluating, developing, or implementing AI-enabled analytical solutions to improve organizational performance and decision-making; Experience with emerging AI technologies and products, such as agentic AI systems, large language models (LLMs), or intelligent automation, to enhance analytical capabilities, optimize workflows, or support complex operational decision-making. The following are illustrative of acceptable courses: optimization; mathematical modeling; queueing theory; engineering; physics (except descriptive or survey courses); econometrics; psychometrics; biometrics; experimental psychology; physical chemistry; industrial process analysis; managerial economics; computer science; measurement for management; mathematical models in social phenomena; and courses that involved application of operations research techniques and methodologies to problems of management, marketing, systems design, and other specialized fields; or other comparable quantitative analysis courses for which college-level mathematics or statistics is a prerequisite.
Help Desk Lead American Operations CorporationHelp Desk LeadMontgomery, ALThis role coordinates closely with Product Owners, Scrum Masters, Functional SMEs, DevSecOps personnel, Cybersecurity personnel, and Independent Test Teams to ensure Help Desk deficiencies, recurring incidents, operational pain points, and sustainment trends are integrated into backlog refinement and modernization prioritization activities. The Help Desk Lead governs ticket intake, triage, queue management, escalation coordination, operational communication, and Help Desk metrics tracking across FMxC2, IMDS/IMDS-MSM, FEM, and PAMS.
Service Desk Support Zolon TechService Desk SupportHunstville, ALThe project delivers enterprise IT support services that enable FBI mission operations, including desktop and mobile device support, IT service management, walk up ITX services, inventory management, and participation in technology refreshes and office moves. Work is performed in a secure, mission critical environment with strict service level, security, and customer service requirements, supporting FBI personnel across multiple domestic and international locations.
NewInformation Systems Security Manager (ISSM) Radiance Technologies IncInformation Systems Security Manager (ISSM)Huntsville, ALAdditionally, the candidate must maintain the day-to-day security posture through the change management and continuous monitoring process of the information system, which may include security event log analysis and end user account audits. The qualified candidate will scope information systems for new programs, prepare Risk Management Framework packages, maintain compliance throughout the system authorization period, and participate in program close-out and de-certification activities.
Help Desk Technician Tier II The Hiller CompaniesHelp Desk Technician Tier IIMOBILE, ALThe Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters.
ERP Systems Support Coordinator Highlands CollegeERP Systems Support CoordinatorBirmingham, ALThis role provides front-line support to users, manages system access and configuration tasks, assists with data entry and data integrity initiatives, and helps ensure that institutional systems operate efficiently and accurately. By serving as a bridge between end users and technology systems, this position helps maximize system effectiveness, improve the user experience, and strengthen the infrastructure that supports student success and organizational excellence.
NewSr Information Systems Security Officer (ISSO), Advisor - TS/SCI w/poly PeratonSr Information Systems Security Officer (ISSO), Advisor - TS/SCI w/polyHuntsville, Alabama$146,000–$234,000 / yearFull timeApply knowledge of network technologies and protocols, TCP/IP, operating systems, security protocols, system architecture and data flows, security categorization, requirements, configuration management processes, firewalls and configurations, intrusion detection and prevention systems, encryption techniques, Windows, Unix, Linux, databases, web servers, and other applications. Use eMASS to execute RMF v5 activities, document and update system status, identify and manage operational and technical security controls, assess implementation and risk, manage non-compliant and non-validated controls, manage POA&Ms from entry through closeout, produce reports, and track POA&M due dates.
NewSr Information Systems Security Officer (ISSO) - Cloud, Advisor - TS/SCI w/poly PeratonSr Information Systems Security Officer (ISSO) - Cloud, Advisor - TS/SCI w/polyHuntsville, Alabama$146,000–$234,000 / yearFull timeMust have at least 1 of the following certifications: CISSP, GISP, or CASP+/SecurityX In addition, must have one cloud certification: AWS Security Specialty, CCSP, AWS SA Associate, AZ-500, or Google Professional Cloud Security Engineer. Minimum of 9 years of work experience in a Computer Science or Cybersecurity related field with at least 7 of those years serving as an Information Systems Security Officer (ISSO) at a cleared facility.
Help Desk Technician Athens State University Dining ServicesHelp Desk TechnicianAthens, ALLocated in historic Athens, Alabama, Athens State University offers junior and senior-level coursework to community college graduates and transfer students holding sufficient credits from other institutions. The primary function of the Helpdesk Technician is to provide Tier 1 technical support for university systems, including the learning management system, instructional technologies, and desktop computing, for students, faculty, and staff.
Senior Project Support / Federal Travel Help Desk Specialist - NASA Marshall ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - NASA MarshallHuntsville, ALRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
Senior Information Systems Security Engineer ManTech International CorpSenior Information Systems Security EngineerHuntsville, ALHold at least one of the following certifications: Certified Information Systems Security Professional (CISSP) (or Associate), CompTIA Advanced Security Practitioner (CASP) CE, Certified Secure Software Lifecycle Professional (CSSLP), CISSP- Information System Security Engineering Professional (ISSEP), Certified Information Security Manager (CISM), or CISSP- Information System Security Architecture Professional (ISSAP). Minimum Qualifications: Must meet one of the following levels of experience: A high school diploma/GED and 14 years' experience, an Associate's degree and 10 years' experience, a Bachelors degree and 8 years' experience, or a Master's and 6 years' experience.
Information Systems Security Engineer BAE Systems PlcInformation Systems Security EngineerHuntsville, AL$136,000–$231,200 / yearPreferred Education, Experience, & Skills Experience in a cyber-risk and compliance management system (e.g., Xacta, RiskVision, etc.); One (1) year experience or more configuring, performing, scheduling, reviewing, and assessing vulnerability (i.e., patches, updates, etc.) and compliance (i.e., Security Content Automation Protocol (SCAP) and/or Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG)) scans on the infrastructure and applications to ensure patch and configuration compliance on-premises and in the cloud (AWS preferred); Technical background that will assist in assessing the NIST SP 800-53 security controls and gather evidence to support conclusions; and Knowledge of operating systems, network and application security to aid implementation of information security and assurance principle; and Knowledge of SPLUNK software and tools. of the program; Schedule and conduct meetings with pertinent program personnel to address findings to determine appropriate path forward and document within the CMP and, if necessary, POA&M; Coordinates with other system Information System Security Officers (ISSO) to ensure that their requirements for interconnection, policy and procedures are met and all documentation is provided and updated as necessary; Ability to assess current and evolving security threats in an operational environment; With an appropriate amount of Government PM guidance, works independently to carry out all technical requirements as directed by the Government PM, Information System Security Representative, Information System Security Manager, and Authorizing Official in a timely manner.
Service Desk Lead PingWindService Desk LeadHuntsville, AlabamaRequired Experience: Senior IT support or service-desk experience leading customer-facing technical support operations, ticket management, escalation, SLA performance, troubleshooting, and support metrics in an enterprise environment. The Service Desk Lead will oversee intake, triage, routing, troubleshooting, escalation, resolution, follow-up, and performance reporting to minimize user downtime, meet service-level expectations, and continuously improve the support experience.
Senior Computer and Information Systems Engineer Specialist Concurrent Technologies CorpSenior Computer and Information Systems Engineer SpecialistHuntsville, ALThe Senior Computer and Information Systems Engineer Specialist leads the design, implementation, and optimization of computer and information systems to ensure the reliability, security, and efficiency of IT infrastructure supporting defense-related operations. Own vulnerability management and hardening: ACAS/Nessus/SCAP scanning, STIG checklist generation/validation, and baseline enforcement using CM tools and automation (Puppet/Ansible; PowerShell/Python/Bash).