Help Desk Technician Integrity Marketing Group, LLCHelp Desk TechnicianWoodstock, GAThis role partners closely with end users, Tier 1 technicians, and senior IT teams to deliver reliable, high-quality support while contributing to process improvement and knowledge sharing. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide.
Help Desk / Service Desk Analyst I -4P/663 4P ConsultingHelp Desk / Service Desk Analyst I -4P/663Atlanta, GeorgiaThis role is responsible for diagnosing and resolving hardware and software issues while delivering exceptional customer service. We are seeking a motivated Help Desk / Service Desk Analyst I to provide frontline technical support to internal users.
Information System Manager I Printpack IncInformation System Manager IAtlanta, GARemoteThe Information Systems Manager I / Information Systems Analyst I is a globally focused position responsible for evaluating, recommending, implementing, and supporting improvements across various JD Edwards (JDE) modules to optimize business processes, enhance system functionality, and improve the overall user experience. The role participates in and/or leads activities throughout the software development lifecycle (SDLC) for small to medium-sized projects, with a primary focus on Oracle JD Edwards EnterpriseOne (JDE E1) ERP implementations, enhancements, integrations, and ongoing support.
Help Desk Specialist Agil3 Technology Solutions (A3T)Help Desk SpecialistForest Park, GAKnowledge and execution disaster recovery continuity of operations plans electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers). Skill simulating or recreating end-user problems with voice, file & print services, desktop and room-based video-teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes.
GA DDS Level 1 Help Desk Analyst PeopleNTech LLCGA DDS Level 1 Help Desk AnalystAlexandria, GAThe Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianAtlanta, GA$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIAtlanta, GA$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
GA DDS Level 1 Help Desk Analyst Spark Tek IncGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Help Desk Analyst 1 Nleague Services IncHelp Desk Analyst 1Conyers, Georgia$19–$20 / hourContractorThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
Service Desk Engineer The Intersect GroupService Desk EngineerAtlanta, GAThis position serves as a frontline technical resource, resolving issues efficiently while coordinating with internal teams and external vendors when escalations are required. In this role, you will troubleshoot hardware, software, and connectivity issues, maintain accurate documentation, and contribute to continuous improvement efforts within the service desk function.
Manager- Information Systems Security (Network) Georgia Institute of TechnologyManager- Information Systems Security (Network)Atlanta, GA$128,698–$150,000 / yearOver the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. The Office of Information Technology (OIT) provides information technology leadership and support to the Georgia Institute of Technology, working in partnership with academic and business units to meet the unique needs of a leading research university.
Help Desk Technician ATR, LLCHelp Desk TechnicianAtlanta, GeorgiaRemoteFull timeThe Help Desk Technician I must have: Education: High School Diploma/GED Experience: 2+ years of related experience Technical skills: O365 Applications and VPN Support NAICI - National Agency Check with Inquiries clearance level: Utilize the IT Support tools provided by the Customer Engagement Branch Windows 11 Support WHAT YOU'LL NEED TO SUCCEED Bring your technology expertise and drive for innovation.
Help Desk Support Specialist Agil3 Technology Solutions (A3T)Help Desk Support SpecialistForest Park, GAPossess experience in simulating or recreating end-user problems with voice, file & print services, desktop & room-based video- teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes. Knowledge of electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers).
Association Systems Specialist Etherio GroupAssociation Systems SpecialistAtlanta, GeorgiaAdminister and maintain client websites built on WordPress and similar content management systems — plugins, themes, forms, user roles, backups and update cadence — coordinating content and design changes with communications staff and web vendors. This role delivers dedicated technical support for association management systems (AMS), member databases, and client websites - the systems association staff use every day to serve members, run conferences, and report to their boards.
Service Desk Staff Support Lead LancesoftService Desk Staff Support LeadAtlanta, GA$25Leads day-to-day ticket system governance and knowledge management, ensuring service desk technicians have accurate, current, and actionable information to resolve issues efficiently. Education & ExperienceMinimum of 3–5 years of experience in Service Desk operations, IT support administration, knowledge management, or IT service management.
Systems Support Padmore Global ConnectionsSystems SupportAtlanta, GeorgiaThese responsibilities extend across multiple platforms, including the Agencys mainframe applications & data using RACF and other mainframe tools, plus critical applications hosted on Unix/Linux and Microsoft Windows operating environments across multiple State of Georgia agencies, including DFCS, DCSS, and DPH. Conduct periodic (normally quarterly) re-certification of all users, including Ga-Gateway, Uniform Accounting System (UAS), Support Tracking Accountability and Recovery System ($TARS), Electronic Payment Processing Information Control (EPPIC), Electronic Benefits Transfer (EBT), and Energy Assistance System (EAS).
Systems Support Tech Padmore Global ConnectionsSystems Support TechAtlanta, GeorgiaThese responsibilities extend across multiple platforms, including the Agencys mainframe applications & data using RACF and other mainframe tools, plus critical applications hosted on Unix/Linux and Microsoft Windows operating environments across multiple State of Georgia agencies, including DFCS, DCSS, and DPH. Conduct periodic (normally quarterly) re-certification of all users, including Ga-Gateway, Uniform Accounting System (UAS), Support Tracking Accountability and Recovery System ($TARS), Electronic Payment Processing Information Control (EPPIC), Electronic Benefits Transfer (EBT), and Energy Assistance System (EAS).
NewHelp Desk Analyst 1 Padmore Global ConnectionsHelp Desk Analyst 1Atlanta, GeorgiaLOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia**MUST be Bilingual, Spanish*Do NOT submit candidate previously submitted to #762935*MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia.
Service Desk Analyst II CortavoService Desk Analyst IIAtlanta, GeorgiaResponsibilities: Assist Cortavo end users with various desktop support related questions, such as setting up Outlook, OneDrive, access via Remote Desktop, printer configurations, internet issues, networking questions, and other Level 1-2 support issues. Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action.
EPIC Willow Inpatient Analyst Expert In Recruitment SolutionsEPIC Willow Inpatient AnalystAtlanta, GARemoteFamiliar with pharmacy supporting epic functionality like Clinical Documentation, Orders and One-Step Medications Familiar with Epic interoperability tools, including Bridges, and experience troubleshooting interfaces and data exchange issues. Qualifications Required: Bachelor's degree in information systems, Healthcare Administration or a related field; or equivalent combination of education and experience; or 4+ years of direct Epic willow application support experience in a healthcare environment in lieu of a degree.