p>Knowledge of operations, services, and activities of a building maintenance, repair and construction program; knowledge of materials, methods, terminology, equipment and tools used in the maintenance, repair, and construction of building structures and systems including those used in performing rough and finished carpentry, plumbing, heating, electrical, mechanical, and painting work; knowledge of principles of supervision, training, and performance evaluation; knowledge of basic principles and practices of municipal budget preparation and administration; knowledge of equipment, tools and materials used in facility maintenance activities; knowledge of construction and project management principles; knowledge of principles and practices of safety management; knowledge of office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases; knowledge of pertinent local, state and federal laws, ordinances, codes, and rules. Ability to read and understand construction drawings, plans and specifications; ability to organize, implement and direct facility maintenance operations and activities; ability to supervise, train and evaluate assigned staff; ability to interpret and explain pertinent department policies and procedures; ability to develop cost estimates for supplies and equipment; ability to perform the most complex maintenance duties and operate related equipment; ability to demonstrate tact and diplomacy with the public; ability to develop and recommend systems and procedures related to assigned operations; ability to operate office equipment including computers and supporting word processing, spreadsheet, and database applications; ability to communicate clearly and concisely, both orally and in writing; ability to establish and maintain effective working relationships with those contacted in the course of work.