Help Desk Analyst Geospatial And Cloud AnalyticsHelp Desk AnalystQua, Virginia$42,000–$50,000 / yearCompensation: $42,000.00 - $50,000.00 per year GCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services. Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA.
Actionet, Inc. Careers - Call Center (Tier 1) Manager ActioNet, Inc.Actionet, Inc. Careers - Call Center (Tier 1) ManagerRockville, MDActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise Service Desk, ensuring timely, high-quality support for incidents, service requests, account administration, and customer inquiries.
IT Operations Manager SteerBridgeIT Operations ManagerVienna, VirginiaThis role oversees systems administration, cloud operations, endpoint management, and user support while ensuring our infrastructure remains compliant with federal cybersecurity requirements, including NIST SP 800-171 and CMMC. The ideal candidate combines strong technical depth with the ability to manage priorities, mentor staff, and partner with security, compliance, and leadership stakeholders to keep operations running smoothly and audit-ready.
System Administrator II Prodigy OneSystem Administrator IIAnnapolis Junction, MarylandConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
System Administrator, Level 2 Independent Software IncSystem Administrator, Level 2Annapolis Junction, MDIn this role, you will provide Tier 1 (Help Desk) and Tier 2 (Escalation) support, assisting with system monitoring, troubleshooting, patching, automation, and operational support activities across Linux and Windows environments. What You Will Do: As a System Administrator Level 2 at Independent Software, you will provide support for the implementation, troubleshooting, and maintenance of mission-critical Information Technology (IT) systems supporting national defense and intelligence operations.
IT Specialist II Bering Straits Native CorpIT Specialist IIWashington DC, District of ColumbiaSystems Support Specialist: Serve as a systems support specialist in the East Asian and Pacific Affairs (EAP) bureau, providing IT support with a high degree of organization, resourcefulness, tact, and customer service/interpersonal skills. Hardware Installation and Maintenance: Install/move computer hardware, monitors, printers, multi-function devices, adjustable VARIDESK desk converters/risers, and tidy the wiring.
IT Coordinator/Legal Multimedia Specialist Neal R. Gross & Co. IncIT Coordinator/Legal Multimedia SpecialistWashington, DCAs a trained Legal A/V Technician, you will use specialized equipment to record proceedings in numerous noteworthy places including legal courts, non-profit board rooms, and even Congressional committee hearings. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company.
Information Technology (IT) Specialist AST SpaceMobileInformation Technology (IT) SpecialistMarylandThe ideal candidate has experience supporting telecommunications, networking, satellite communications, or other high-availability environments and is passionate about operational excellence, problem solving, and continuous improvement. We are seeking an Information Technology Specialist to support end users in our rapidly growing team, maintain enterprise hardware and software systems, and contribute to the reliability and efficiency of IT operations.
Actionet, Inc. Careers - Help Desk Technician - Mid-Level & Senior-Level (2 Openings) ActioNet, Inc.Actionet, Inc. Careers - Help Desk Technician - Mid-Level & Senior-Level (2 Openings)Vienna, VAActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. Senior-Level Help Desk Technician (Level IV): Minimum of six (6) years of experience utilizing product information, knowledge bases, or solution databases to research, troubleshoot, and deliver technical solutions.
Help Desk Technician - Mid-Level & Senior-Level (2 Openings) ActioNet IncHelp Desk Technician - Mid-Level & Senior-Level (2 Openings)Washington, DCActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. Senior-Level Help Desk Technician (Level IV): Minimum of six (6) years of experience utilizing product information, knowledge bases, or solution databases to research, troubleshoot, and deliver technical solutions.
Helpdesk Shift Supervisor (Annapolis Junction, MD) Maximus IncHelpdesk Shift Supervisor (Annapolis Junction, MD)Annapolis Junction, MDMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Duties include coaching, approving timesheets, managing workstreams and workloads, and ensuring shifts are covered with appropriate back-up in the event of unexpected circumstances.
Tier 2 Help Desk/ System Administrator Cyber Defense TechnologiesTier 2 Help Desk/ System AdministratorChantilly, Virginia$120,000–$160,000 / yearResponsibilities: Perform desktop and helpdesk and client onsite support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruption. Work within a defined Change Management process by suggesting new and existing IT infrastructure changes, plan hardware and software upgrades, uplift existing documentation, etc.
Information Systems Security Officer (ISSO) 2 SentarInformation Systems Security Officer (ISSO) 2Fort Meade, MDSentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering. Experience in at least two of the following areas is required: knowledge of current security tools, hardware/software security implementation; communication protocols; or encryption tools and techniques.
Help Desk Specialist Tier 2 AHU Technologies IncHelp Desk Specialist Tier 2Washington, DCFull timeWork with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents. · Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications.
Oracle Federal Financials R12 Functional SME (P2p, CLM & G-Invoicing) i360technologies, Inc.Oracle Federal Financials R12 Functional SME (P2p, CLM & G-Invoicing)Herndon, VADocument Help desk trouble tickets in the help desk ticketing tool (Remedy) and leverage the tool to create help desk metrics and frequently asked question (FAQ) guides. The candidate will support federal agency migrations, implementation activities, production support, business process improvements, and Oracle R12 shared service operations.
Oracle Federal Financials R12 Functional SME P2P, CLM & G-Invoicing I360Technologies, Inc.Oracle Federal Financials R12 Functional SME P2P, CLM & G-InvoicingHerndon, VADocument Help desk trouble tickets in the help desk ticketing tool (Remedy) and leverage the tool to create help desk metrics and frequently asked question (FAQ) guides. The candidate will support federal agency migrations, implementation activities, production support, business process improvements, and Oracle R12 shared service operations.
Oracle Federal Financials R12 Functional SME (P2P, CLM & G-Invoicing) i360technologies, Inc.Oracle Federal Financials R12 Functional SME (P2P, CLM & G-Invoicing)Arlington, VADocument Help desk trouble tickets in the help desk ticketing tool (Remedy) and leverage the tool to create help desk metrics and frequently asked question (FAQ) guides. The candidate will support federal agency migrations, implementation activities, production support, business process improvements, and Oracle R12 shared service operations.
System Administrator 2 | TS/SCI w/ poly Security Clearance Tulzi TechnologiesSystem Administrator 2 | TS/SCI w/ poly Security ClearanceAnnapolis Junction, MarylandConfigures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. -Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Stationary Operations Engineer-3rd Shift Lead- Washington, D.C. M.C. Dean IncStationary Operations Engineer-3rd Shift Lead- Washington, D.C.Washington, DC$60.15–$75.19 / hourApplicants selected for this position shall possess demonstrated experience in the operation, monitoring, maintenance, and troubleshooting of central utility plant and institutional mechanical systems supporting mission critical, government, commercial high-rise, healthcare, laboratory, industrial, campus, or other complex facilities environments. Prioritize, assign, monitor, and adjust technician activities based on safety, operational impact, workload, and demonstrated competency while ensuring employees are appropriately qualified, supervised, and supported to successfully perform assigned duties.
Tier 2 Desk Side Support Specialist Ignite ITTier 2 Desk Side Support SpecialistWashington, DCThis role requires strong troubleshooting skills, excellent customer service, and the ability to work collaboratively with infrastructure teams to resolve complex technical issues. Associate's degree in Information Technology, Computer Science, or a related discipline and/or 4+ years of progressively responsible experience in IT support and administrative roles.