Information Technology Help Desk Lee Hecht HarrisonInformation Technology Help DeskSandy Springs, GA$24–$29 / hourProvide hands-on Help Desk support for over 100 employees, addressing technical issues related to desktops, laptops, servers, and mobile devices. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Service Desk Analyst III Nleague Services IncService Desk Analyst IIIAtlanta, GeorgiaFull timeThe Tier 3 Analyst is responsible for advanced troubleshooting, root cause analysis, technical coordination, systems optimization, operational improvement initiatives, and cross-functional collaboration with infrastructure, cybersecurity, networking, systems administration, vendors, and instructional technology teams. Agency Certification(s)Please read and understand the following statement carefully: - I understand that a person who enters into an agreement in restraint of trade or in restraint of free and open competition in any transaction with the state may, upon conviction thereof, be punished by imprisonment for not less than one nor more than five years pursuant to OCGA 16-10-22.
Help Desk Specialist Agil3 Technology Solutions (A3T)Help Desk SpecialistForest Park, GAKnowledge and execution disaster recovery continuity of operations plans electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers). Skill simulating or recreating end-user problems with voice, file & print services, desktop and room-based video-teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes.
GA DDS Level 1 Help Desk Analyst PeopleNTech LLCGA DDS Level 1 Help Desk AnalystAlexandria, GAThe Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
GA DDS Level 1 Help Desk Analyst Spark Tek IncGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Bilingual Help Desk Analyst Nleague Services IncBilingual Help Desk AnalystConyers, Georgia$19–$20 / hourContractorQualificationsSix months of experience handling customers, questions, complaints, and/or providing information in a call center environment.2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited collegeKnowledge of Apple iOS Help Desk Analyst Level 1Location: Conyers, GADuration: 12+ MonthsClient: GA DDSOnsite RoleLOCAL CANDIDATESThis position is located at DDS Headquarters in Conyers, GeorgiaBilingual, Spanish requiredMUST have IT Help Desk Call Center expProvides technical assistance to both internal and external customers for tier one issues.
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianAtlanta, GA$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIAtlanta, GA$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Service Desk Engineer The Intersect GroupService Desk EngineerAtlanta, GAThis position serves as a frontline technical resource, resolving issues efficiently while coordinating with internal teams and external vendors when escalations are required. In this role, you will troubleshoot hardware, software, and connectivity issues, maintain accurate documentation, and contribute to continuous improvement efforts within the service desk function.
GA DDS Level 1 Help Desk Analyst Expedite Talent SolutionsGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Help Desk Analyst 1 Nleague Services IncHelp Desk Analyst 1Conyers, Georgia$19–$20 / hourContractorThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
Service Desk Tech~ KSTA I.T.Service Desk Tech~Atlanta, GeorgiaHigh School Diploma or GED with a minimum of 2 years of experience providing technical support in a Help Desk or Service Desk environment, or an Associate's degree in Information Technology, Computer Science, or a related field with at least 1 year of technical support experience. The ideal candidate will have experience supporting Microsoft technologies, endpoint devices, identity and access management, asset lifecycle processes, and IT service management in a fast-paced enterprise environment.
Systems Support Lead (Remote) OVMESystems Support Lead (Remote)Atlanta, GARemoteThis is a junior-level role that partners closely with the Senior Enterprise Systems Administrator and Operations, escalating complex system builds and architecture decisions while independently resolving the day-to-day issues that keep studio teams up and running. Help Desk & Hardware Support Serve as the primary point of contact for tech support requests from studios and corporate teams, resolving issues related to laptops, tablets, printers, and other hardware.
Service Desk Analyst D4C Dental BrandsService Desk AnalystAtlanta, GAFull timeTechnical Troubleshooting: Diagnosing and resolving technical issues related to hardware (PCs, printers, mobile devices), software applications, and network connectivity. Continuous Learning: Stay updated on supported technologies and software, proactively seeking opportunities to expand technical knowledge.
Help Desk / Service Desk Analyst I -4P/663 4P ConsultingHelp Desk / Service Desk Analyst I -4P/663Atlanta, GeorgiaThis role is responsible for diagnosing and resolving hardware and software issues while delivering exceptional customer service. We are seeking a motivated Help Desk / Service Desk Analyst I to provide frontline technical support to internal users.
Help Desk Technician ATR, LLCHelp Desk TechnicianAtlanta, GeorgiaRemoteFull timeHelp Desk TechnicianLocation: Atlanta, GA – Fully Remote Eligibility: Candidate must be eligible to be employed in the United StatesCDC Service Desk - Weekend Shift: Sat-Sun 5 AM to 6 PM Mon-Tues 12 PM - 9 PM New Employee Training 7:30 AM- 4:30 PM (four weeks)Job Description: Advance how our customers operate while you advance your career. The Help Desk Technician I must have: Education: High School Diploma/GED Experience: 2+ years of related experience Technical skills: O365 Applications and VPN Support NAICI - National Agency Check with Inquiries clearance level:
Desktop Systems Professional Trimble IncDesktop Systems ProfessionalAlpharetta, GA$55,000–$75,600 / yearIS Desktop Specialist, Desktop Support Engineer, IT Support Specialist, Help Desk Technical Lead, Windows macOS Linux Support, ITIL, CompTIA A+, ITSM Asset Management, Alpharetta IT Jobs, Systems Administration, Hardware Deployment. As our next IS Desktop Specialist, you will champion world-class customer service on the front lines of Trimble Corporate Information Systems, resolving critical technical challenges and keeping our onsite Alpharetta teams working seamlessly and efficiently.
Security Systems Engineer Booz Allen Hamilton IncSecurity Systems EngineerAtlanta, GA$69,300–$158,000 / yearSupport a broad range of technical environments and responsibilities, including networking and security devices, circuits, automated systems, servers, client computers, applications, databases, voice systems, help desk support, asset and inventory management, and field technical support. Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Service Desk Analyst II CortavoService Desk Analyst IIAtlanta, GeorgiaResponsibilities: Assist Cortavo end users with various desktop support related questions, such as setting up Outlook, OneDrive, access via Remote Desktop, printer configurations, internet issues, networking questions, and other Level 1-2 support issues. Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action.
Service Desk Staff Support Lead LancesoftService Desk Staff Support LeadAtlanta, GA$25Leads day-to-day ticket system governance and knowledge management, ensuring service desk technicians have accurate, current, and actionable information to resolve issues efficiently. Education & ExperienceMinimum of 3–5 years of experience in Service Desk operations, IT support administration, knowledge management, or IT service management.