Journeyman IT Help Desk Specialist Bailey Information TechnologyJourneyman IT Help Desk SpecialistWashingtonInstall, configure, troubleshoot, and maintain employee hardware, software, and peripherals across Windows and macOS environments, including patches, firmware updates, and Zero Trust / Defense-in-Depth security configurations. Diagnose and resolve complex issues — MFA failures, identity anomalies, network connectivity problems, endpoint irregularities — using independent judgment to identify root cause.
IT Help Desk Specialist AHU Technologies IncIT Help Desk SpecialistWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
Help Desk / IT Support Lead-4199592 TCG IncHelp Desk / IT Support Lead-4199592Washington, DC$80,000–$95,000 / yearTCG is recognized for treating employees well, in fact, in 2025 The Washington Post named TCG as a "Top Workplace" for the eleventh straight year based on how our employees feel about the company, the benefits TCG offers, and the work/life balance that our staff achieves. This Help Desk/IT Support Lead is responsible for an IT support team providing technical assistance and support to end-users experiencing hardware, software, or network-related issues.
IT Help Desk Manager IntelliDyneIT Help Desk ManagerWashington, DCIntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance. The IT Help Desk Manager is responsible for leading and supporting a team of 10-15 Tier 1 help desk agents in a fast-paced service delivery environment.
AMS Administrator/Systems & IT Technician International City County ManagementAMS Administrator/Systems & IT TechnicianWashington, DC$80,000–$98,062 / yearFull timedegree in technology-related fieldFive (5) or more years of experience in IT support and association management systems or a related fieldPreferred Qualifications Experience utilizing Power BI or other data visualization tool experienceKnowledge, Skills, and Abilities (KSAs)Knowledge of SQL report development and experience developing SQL queries Experience working with NetForum Enterprise AMS Experience working with Content Management Systems (CMS) Working knowledge of Generative AI tools, including Microsoft Copilot Strong project management, organizational, problem-solving, and decision-making skills, including the ability to manage changing priorities, work independently, multitask, and meet deadlines consistently Analytical acumen and proficiency in generating and evaluating business forecasts, metrics, and reports Excellent verbal, written, presentation, and business communication skills, with high attention to detail and the ability to interact effectively with all levels of ICMA employees Demonstrated interpersonal and collaboration skills, including the ability to work with diverse groups, convey ideas, influence others, obtain cooperation, and sustain productive working relationships internally and with outside parties High degree of integrity and ability to handle confidential matters and sensitive situations with discretion Advanced knowledge of Windows operating systems, Microsoft 365 applications, MS Office installation and operation, Teams, Zoom, web browsers, file access, and print services Experience troubleshooting hardware and printer issues, with a general understanding of network security practices and anti-virus programs across devices Excellent customer service skills and attention to detail Physical Requirements/Work EnvironmentThe work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. What we can offer you:A collaborative and collegial working environment where teamwork and individual contributions are valuedA competitive salaryA comprehensive benefits package that includes employer sponsored health, dental, life, disability, and employee assistance benefitsPaid time off to include vacation, sick leave, holidays, and floating daysGenerous retirement planOpportunities for ongoing professional developmentThis position is based out of ICMA's headquarters, located in Washington, D.C. The selected individual must be able to work the core business hours from 8:30 am to 5:00 pm ET.A high-speed internet connection is required when working virtually.
Program Management Specialist (IT and Systems) US Department of Health and Human ServicesProgram Management Specialist (IT and Systems)Washington, DC$102,415–$133,142 / yearSpouse of a service member who incurred a 100% disability because of the service members active duty service, you are required to submit a copy of your spouses DD-214 and a copy of documentation from the Department of Veterans Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
IT Help Desk Specialist AHU TechnologiesIT Help Desk SpecialistWashington, District of Columbia$32–$35 / hourMaintains reliable access to technology, troubleshoots hardware and software, and escalates complex problems as needed Complete Description: Employment Type: Contract w2/1099/C2C Position Summary The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. documenting, tracking, and monitoring end user, server, or mainframe apps/hardware problems · Strong knowledge of Windows 11, Microsoft 365, and common enterprise applications · Install, configure, and update software and operating systems on end user devices.
Lead IT Analyst/ System Administrator Sawdey Solution ServicesLead IT Analyst/ System AdministratorWashington, District of ColumbiaProvide information technology support to operate and maintain the online application processing, peer review management and applicant notification system providing critical infrastructure for the Institute of Education Sciences (IES) known as PRIMO (Peer Review Management Online). Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, Management Information Systems, or a related technical discipline.
IT Practice Support Specialist Milbank LLPIT Practice Support SpecialistWashington - DCThe IT Support Specialist’s primary responsibilities are to provide AV support for conference rooms, respond to and troubleshoot helpdesk tickets, assist with deskside training needs, maintain and support all office IT equipment, test current/proposed technologies, and assist with end-user facing projects. Perform system quality checks to promptly correct audio visual (AV) issues prior to meetings and Firm events to ensure flawless connectivity in the rooms and to report any maintenance that is necessary for functionality of the rooms.
IT Specialist Zolon TechIT SpecialistWashington, DCThe project delivers enterprise IT support services that enable FBI mission operations, including desktop and mobile device support, IT service management, walk up ITX services, inventory management, and participation in technology refreshes and office moves. Resolves hardware, software, mobile device, and printer tickets; supports Windows migration, annual tech refresh, site moves, and white-glove VIP support for the FBI Director and Senior Executives.
IT Support Technician SpaceXIT Support TechnicianWashington, DC$29–$35 / hourTo conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection.
IT Support Technician, VIP Support SpaceXIT Support Technician, VIP SupportWashington, DC$29–$35 / hourTo conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection.
NewIT Support Technician, VIP Support Space Exploration TechnologiesIT Support Technician, VIP SupportWashington, DC$29–$35 / hourThis team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection. Candidates must have experience working in organizations capable of meeting the demanding needs of "high caliber engineers", supporting critical operations such as launch and mission operations, and 24x7 manufacturing operations.
Washington Rural Healthcare IT and HIM Leadership Opportunities Rural Staffing ServicesWashington Rural Healthcare IT and HIM Leadership OpportunitiesWashington, WashingtonRural Staffing Services partners with rural hospitals, clinics, public hospital districts, and community healthcare organizations throughout Washington to identify experienced information technology and health information leaders who understand the unique needs of rural healthcare. These opportunities may include leadership within Critical Access Hospitals, Rural Health Clinics, Federally Qualified Health Centers, public hospital districts, community hospitals, long-term care organizations, and integrated rural healthcare systems.
IT Support Technician, VIP Support Space Exploration Technologies CorpIT Support Technician, VIP SupportWashington, DC$29–$35 / hourITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection.
IT Support Technician Space Exploration Technologies CorpIT Support TechnicianWashington, DC$29–$35 / hourITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection.
NewIT Specialist (PLCYPLN/INFOSEC) U.S. Department of DefenseIT Specialist (PLCYPLN/INFOSEC)Washington, DC$102,415–$133,142 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
IT Intern - Howard University - MUST BE A CURRENT HU STUDENT AramarkIT Intern - Howard University - MUST BE A CURRENT HU STUDENTWASHINGTON, DCThe intern will assist with maintaining network connectivity, supporting point-of-sale (POS) systems, and managing the day-to-day functionality of the Grubhub campus dining platform. Assist with monitoring and maintaining network connectivity for dining locations, offices, POS terminals, printers, kiosks, and other connected devices.
IT HELPDESK SPECIALIST Client/Server Software Solutions IncIT HELPDESK SPECIALISTWashington, DCHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Constellation West provides fully integrated solutions spanning all aspects of system/network engineering, system/network administration, data management, information assurance, quality assurance, full lifecycle support, software development, and geospatial information services.
IT Administrator (Deskside Support Specialist) Hatch ITIT Administrator (Deskside Support Specialist)Washington, DCFounded in 1997 and headquartered in Washington DC, Expression provides data fusion, data analytics, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. Expression was ranked #1 on the Washington Technology 2018's Fast 50 list of fastest growing small business Government contractors and a Top 20 Big Data Solutions Provider by CIO Review.