126 Results for

3rd Shift Customer Service Jobs in Boston, MA

Jobs

North Chelmsford, MA22 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

Boston, MA17 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

Andover, MA13 days ago

$23–$25 Per Hour

Our client is seeking a detail-oriented and professional Customer Support Representative to support dental and orthodontic practices by handling customer inquiries, order intake, and communication regarding laboratory services. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

New!

Quincy, MA5 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

Andover, MA7 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Andover, MA7 days ago

Full-time
Employee

Littleton, MA7 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

New!

Boston, MA2 days ago

$25–$27.73 Per Hour

Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, and others. Field Supervisors of Janitorial Services are responsible for the direct oversight of employees of a designated account and/or on a designated shift.

Marlborough, MA30+ days ago

Job OverviewThe Lab Assistant – 3rd Shift supports laboratory operations by performing routine, detail-oriented tasks that ensure accurate specimen handling, processing, and workflow efficiency. Leveraging one of the world’s largest clinical laboratory databases, the organization supports patients and healthcare providers worldwide while promoting inclusive, high-quality care.

New!

Walpole, MA2 days ago

Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster.

New!

Boston, MA6 days ago

Must be able to stoop and bend for long periods of time; work on hands and knees and other awkward positions for extended periods; routinely walk to and from various buildings carrying tools, equipment, and other essentials to the job site. Perform a wide variety of duties to successfully complete assigned Mechanical/Plumbing/HVAC trade tasks and, in the absence of the Supervisor, assist in supervising technicians to ensure the timely, accurate completion of assigned jobs.

Chelmsford, MA30+ days ago

Expertise with RF subsystems and hardware, including antennas, transmitters, receivers, microwave components, LNAs, HPAs, advanced electronic modules, amplifiers, mixers, switches, frequency generation circuits, and frequency conversion circuits. Collaborate with cross-functional engineering teams, including hardware, systems, and circuit design engineers, as well as technical and manufacturing support personnel.

Upton, MA30+ days ago

Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes. The LPN would provide guidance, education, supervision and direct supports to allow consumers to maintain their physical and emotional health, live safely in the community and develop the skills necessary to return to independent living.

New!

Newton, MA1 day ago

$17–$19 Per Hour

Each employee is eligible for a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.

New!

Ayer, MA1 day ago

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance .

Ayer, MA30+ days ago

Framingham, MA30+ days ago

Remote

This role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.

Please note: Actual location may vary., RI21 days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

Tewksbury, MA7 days ago

Responds effectively and efficiently to internal and external inquiries across multiple channels, ranging from orders, product availability, pricing, delivery, billing, and other forms of documentation. Skills required: Customer service, solve problems, critical thinking, excellent keyboard entry, order management, ERP experience, SFDC experience.

Boston, MA30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

New!

Westwood, MA1 day ago

The Customer Service Representative must have strong analytical, reasoning and negotiating skills, and must be courteous, tactful and exercise patience in dealing with customers, the general public and interfacing departments under difficult circumstances. Receives and processes service outage inquiries and emergency calls from customers, police and fire departments, public officials, and processes information from other company departments relative to outage situations.

Hanover, MA12 days ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

New!

Nashua, NH1 day ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Framingham, MA1 day ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Brookline, MA1 day ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Lynn, MA1 day ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Brighton, MA7 days ago

$57,000–$67,000 Per Year

We know that providing the best service means providing for our team first, which is why we are dedicated to helping you meet your professional goals while maintaining your work/life balance, with professional development and flexible scheduling. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their business for years to come.

New!

Marlborough, MA1 day ago

$20.10–$31.59 Per Hour

The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders flow through the order fulfillment process.

Weymouth, MA28 days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

New!

Northborough, MA1 day ago

$21–$25 Per Hour

The CSR supports veterinary partners by providing professional, compassionate pickup and delivery services on an assigned route. If you take pride in doing meaningful work, value professionalism, enjoy building relationships, and are comfortable with physical and emotional responsibility, this role can be deeply rewarding.

Boston, MA30+ days ago

The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (such as coordination of physician credentialing, handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.

New!

Braintree, MA4 days ago

Responsibilities* Process customer orders by using company pricing and commission practices* Provide order information, expedite, cancel and change orders* Verifies and determines product specifications* Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times* Determine best method to resolve basic customer service problems to ensure customer satisfaction* Building strong and trusting relationships with customersQualifications* Bachelor's degree preferred or equivalent combination of education and relevant work experience* 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service* Previous plumbing background experience either in sales or general plumbing is a plus* A strong aptitude for troubleshooting is strongly desired* Must be motivated and able to work independently* Excellent communication skills, both verbal and written* Possess strong PC skills (i.e. Word, Excel, PowerPoint)* Pleasant and friendly phone attitude* Collaborative team playerCompany Overview:In 1939, Paul Symmons advanced the plumbing industry by inventing the first anti-scald, pressure-balancing valve. 87 years later his legacy lives on through the Temptrol valve, which is still made right here in the USA.While the vision of Paul Symmons is never out of sight, we're constantly pressing forward, challenging ourselves and the industry to be better… to do better.

New!

Braintree, MA4 days ago

Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times. 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service.

New!

Marlborough, MA1 day ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

New!

Boston, MA1 day ago

$16–$19 Per Hour

To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. Our customer base is quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in our Boston, Massachusetts location.

Marlboro, MA15 days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. · Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

New!

Weymouth, MA1 day ago

$25–$30 Per Hour

The Customer Service Representative works as the primary liaison between our customers and our field service technicians and sales professionals. • Fielding inbound customer inquiries via phone call, text message, email, social platforms, and review sites.

Reading, MA30+ days ago

$22–$27 Per Hour

Cooling Unlimited is looking for a dedicated and organized Customer Service Representative who excels at coordinating schedules, managing communications, and ensuring a smooth customer experience from start to finish! As a family-owned business, we take great pride in earning the trust of our customers across Middlesex County by expertly addressing their HVAC and plumbing needs and consistently delivering exceptional service.

Abington, MA30+ days ago

Manage accounts and orders to meet customer needs and business requirements; communicate proactively (order acknowledgments, shipping details, delays). SchureMed (Schuerch Corporation) is a Boston-area medical device manufacturer serving hospitals and surgical teams worldwide.

New!

Wilmington, MA1 day ago

Physical Requirements: While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization.

New!

Concord, MA4 days ago

$18–$24 Per Hour

The ideal candidate will work directly with patients to assist with meal selections, support various dietary needs, and help ensure patients receive nutritious meals that align with physician-ordered diets. Join our healthcare team as a Customer Service Representative where you will play an important role in enhancing the patient experience through compassionate service and nutritional support.

Salem, New Hampshire30+ days ago

Remote

The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

New!

Boston, Massachusetts1 day ago

$15–$30 Per Hour

1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position). We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Natick, Massachusetts30+ days ago

$25–$28 Per Hour

We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience. Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers.

Littleton, MA28 days ago

Join our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.

Quincy, Massachusetts30+ days ago

$24–$28

Apply TodayIf you’re the person who keeps things organized, solves problems quickly, and takes pride in doing things right- we want to meet you. At Clancy Brothers Pest Control, you’ll play a key role in operations, customer experience, and team coordination—not just basic customer service.

New!

Tewksbury, MA6 days ago

$20–$23

As a global leader in serving the scientific community, the organization generates approximately $40 billion in annual revenue and is committed to making the world healthier, cleaner, and safer. TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to clients worldwide.

Georgetown, MA30+ days ago

$24–$27 Per Hour

We are seeking to hire a Recruiting and Customer Service Representative, who will be a key contributor to a seamless and supportive employee experience; managing everything from recruiting and onboarding to training, compliance, and employee relations. · Facilitate a smooth onboarding process by managing the completion of required documentation, processing HRIS information, and ensuring new hires have access to required systems and materials.

New!

Salem, NH1 day ago

This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. The CSR promotes long-term customer relationships and provides superior customer service through support to include sales, order entry, negotiation of pricing, master file maintenance, and problem resolution, expediting and product research with vendors and coordination with internal departments including field sales.

Nashua, NH12 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

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3rd Shift Customer Service Jobs in Boston, MA

Customer Service Representative Hajoca Corporation

Customer Service Representative Beacon Hill Staffing Group

Customer Service Representative- Andover, MA Nesco Resource

Office & Csr Manager Trust 1 Services

SAP Customer Service Representative Company Confidential

Customer Service Representative Company Confidential

Customer Service Company Confidential

Field Supervisor Janitorial Services - 3rd shift ABM Industries

Lab Assistant - 3rd shift GTT

Warehouse Material Handler Part Time 3rd Shift Staples

Foreperson - 3rd Shift Northeastern University

RF Engineer - 3rd Shift The Structures Company, LLC

Licensed Practical Nurse (LPN) - Weekends: 3rd Shift Riverside Community Care

Member Relations Customer Service Representative - weekend shift JCC Greater Boston

Customer Service Representative (CSR) Domino's Pizza LLC

Customer Service Representative (CSR) Ayer MA Domino's

Customer Service Rep - Customer Service - Junior GTT

Coordinator III - Customer Service Representative Apidel Technologies

Customer Service Representative Lancesoft

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative EverSource

Storage Customer Service Representative U-Haul

Customer Service Representative U Haul

Full Time Customer Service Representative U Haul

Customer Service Representative (Mechanically Inclined) U Haul

Part Time Customer Service Representative U Haul

Insurance Customer Service Representative Pella Insurance Agency

Customer Service Representative (Semiconductor) Qnity

Customer Service Representative / Inbound Call Center South Shore Health

Customer Service Representative Gateway

Ambulatory Services Representative (Customer Service) & SIGN ON BONUS Boston Medical Center

Customer Service Representative Symmons

Customer Service Representative Symmons Industries

Associate Customer Service Representative Omni Inclusive

Customer Service Representative - Phone and Chat - Boston, MA USZoom LLC

Associate Customer Service Representative TechDigital Corporation

Customer Service Representative Sila

HVAC Customer Service Representative Cooling Unlimited, Inc.

Customer Service Representative SchureMed

Customer Service Representative Heilind Electronics

Customer Service Representative Emerson Hospital

Customer Service Representative – Travel Agency Remote Careers

Sales Associate / Customer Service Representative Drybar Shops

Customer Service Representative Waltham Pest Services

Customer Service Representative Franklin Professionals

Customer Service Representative Clancy Brothers Pest Control

Customer Service Representative TekWissen LLC

Recruiting and Customer Service Representative ND Landscape Services

Customer Service Representative Airgas, Inc

Customer Service Representative/ Lot Attendant U-Haul

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