NewRemote Customer Service Representative – Travel Hallford TravelsRemote Customer Service Representative – TravelToledo, OhioRemoteIn this role, you will support clients with travel-related inquiries, assist in coordinating travel arrangements, and help guide travelers through the planning process. This opportunity is ideal for individuals who enjoy helping others, communicate effectively, and are interested in working within the travel industry while operating in a remote environment.
Customer Service Representative - Eng/Span Bilingual LOWER LIGHTS CHRISTIAN HEALTH CENTER INCCustomer Service Representative - Eng/Span BilingualColumbus, OHSee our hours above in the "About Us" section Health benefits including medical, vision, dental, life, disability Annual Paid Time off (prorated after 90 days) Paid Holidays Qualified employer for the PSLF Program's student loan forgiveness Employee Assistance Program (EAP) with access to various consultants 3% match toward retirement fund And more! The Customer Service Representative is responsible for answering a high volume of incoming calls from patients and accurately schedule their appointments or manage their request while ensuring a high level of customer service and confidentiality while maximizing productivity.
Customer Service Representative Lower Lights HealthCustomer Service RepresentativeColumbus, OHThe Customer Service Representative is responsible for answering a high volume of incoming calls from patients and accurately schedule their appointments or manage their request while ensuring a high level of customer service and confidentiality while maximizing productivity. The representative is also responsible for accurate and timely handling of work assignments received from multiple electronic platforms while establishing and maintaining good interpersonal relationships with patients, their families, the public, and co-workers.
Customer Service Representative BelcanCustomer Service RepresentativeYoungstown, OHThis position is offering a Pay rate of $21/hr, however, Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Keyword's: #Youngstownjobs; #CustomerServiceRepresentativejobs; Start Date: Immediate 'We provide a competitive pay and benefits package.
Customer Service Representative Partners AllegiantCustomer Service RepresentativeCuyahoga Falls, OHFull timeThe ideal candidate would show great initiative, be highly organized, have excellent people skills, a positive attitude, attention to detail, and a client-first growth-style mindset. We’re a Cuyahoga Falls-based company assisting businesses of all sizes grow through performance-driven strategies and creative storytelling.
Customer Service Representative The WaterworksCustomer Service RepresentativeColumbus, OHAs one of the regions fastest-growing home service companies, we are looking for experienced, customer-focused professionals who thrive in a fast-paced environment and want to grow with a company that values teamwork, accountability, and career development. We are currently seeking a highly motivated Customer Service Representative with 5+ years of customer service experience to join our office team.
Retail Customer Service Representative/Cashier Micro CenterRetail Customer Service Representative/CashierColumbus, OHMAJOR RESPONSIBILITIES: Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction. Maintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities.
Customer Service Representative/Warehouse Support Lanham Hardwood FlooringCustomer Service Representative/Warehouse SupportWest Chester Township, OHFull timeBuilding long-term and positive relationships with our customers, employees, and suppliers is a big part of how we achieve success. As a distributor, our role is to connect our customers with the products they need and to support them in ensuring the success of their projects and businesses.
Operations Supervisor (Full Time 3rd Shift) DAYTON FREIGHT LINES, INCOperations Supervisor (Full Time 3rd Shift)Perrysburg, OHDuties may include standing and walking for extended periods, pushing or pulling equipment, operating material-handling equipment, and occasionally assisting with physical dock tasks such as handling freight and related materials. As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers' freight in an error-free manner.
44890 Automotive Customer Service Representative - BDC Sales Progressive Chrysler Jeep Dodge Ram44890 Automotive Customer Service Representative - BDC SalesMassillon, OHFull timeIn this role you will use excellent customer service skills, a pleasant and positive attitude, and solid work ethics to answer customers’ needs, develop sales, build rapport and provide our customers with the best possible automotive-buying experience. Progressive Auto Group , one of the area’s most successful automotive dealerships, is currently seeking a FULL TIME Customer Service Sales Representative for their Business Development Center – NO EXPERIENCE NECESSARY, WILL TRAIN THE RIGHT PERSON .
CUSTOMER SERVICE REP~S2260A~7373 Packaging Corporation of AmericaCUSTOMER SERVICE REP~S2260A~7373Newark, OH$46,000–$69,000 / yearTwo (2) years' previous work experience in a customer service role with experience handling customer orders on an order entry system and maintaining / building strong positive customer business relationships. Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.
FIT Supervisor Sanmina CorpFIT SupervisorSan Jose, CA$90,000–$100,000 / yearRecognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. The total rewards package also includes a variety of benefits, including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business and, depending on the role, may include eligibility for restricted stock unit awards and participation in a discretionary bonus program.
IT Infrastructure Support (Entry Level) Builders Firstsource, Inc.IT Infrastructure Support (Entry Level)Santa Cruz, CAEstablishes and maintains regular written and in-person communication with all levels of end usersPrioritizes incoming calls and/or emails regarding hardware problems, checks help desk system for assigned entries; assigns, escalates or responds to help desk tickets as appropriateDevelop, test, install, configure and troubleshoot computer hardware and softwareDevelops and maintains an inventory of all end user hardware and related equipment including POS hardware and mobile/scan gun devicesInstalls, configures, tests, maintains, monitors, and troubleshoots end-user hardware and related equipment and software in order to deliver required desktop service levelsEnsures physical connections and network connectivity of all servers, workstations, telephony/fax equipment, Point of Sale (POS), scan guns/mobile devices and other network appliances are in proper working orderManage and coordinate administrative activities and operational support for large, complex systems and all of their componentsCoordinate enterprise infrastructure hardware and software installation and upgradesAdministers user access to Dixieline/San Lorenzo and Dixieline ERP systems/applicationsMonitor system operator message queue for AS400/iSeries and ensure system readiness for nightly backupsUnderstands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety proceduresOther duties as assignedPrimary support for Millworks software. Highly self-motivated and directed, with keen attention to detail and strong customer service orientationExcellent verbal and written communications skillsProven analytical and problem-solving abilitiesAbility to effectively prioritize tasks in a high-pressure environmentExperience working in a team-oriented, collaborative environmentKnowledge of help desk problem management systems and ability to document problem/solutions in help desk logStrong, hands-on technical knowledge of network and PC operating systemsFamiliarity with AS400/iSeries operations a plusFamiliarity with Millworks applications a plus.
Help Desk / IT Support Specialist CareerswiftHelp Desk / IT Support SpecialistSan Francisco, CaliforniaRemote$25–$30 / hourHandle incoming support tickets through tools like Zendesk, Jira, or ServiceNow and make sure every one of them gets resolved. Support networking issues including VPN connectivity, DNS, and basic TCP/IP troubleshooting.
Manager IT Operations Turion SpaceManager IT OperationsIrvine, CaliforniaIn addition to a competitive base salary and company stock, determined by factors such as job-related knowledge, education, skills, experience, and market demand, full-time employees are eligible for: Equity: Receive equity in Turion Space, letting you benefit from the company's success. To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.
IT Systems Administrator Intern Neuralink CorpIT Systems Administrator InternFremont, CAIn this role, you will focus on Helpdesk T1 and T2 support, handling day-to-day tickets, device troubleshooting, and user onboarding and offboarding - while also having the opportunity to collaborate with and learn from full-time IT Systems Administrators on broader infrastructure and systems projects. Support user onboarding and offboarding processes including account provisioning and deprovisioning in identity platforms (Google Workspace, Okta, or Microsoft Entra).
IT Help Desk Technician US Remote Covington & Burling LLPIT Help Desk Technician US RemoteCARemoteFor description, please visit this PDF: https://www.cov.com/-/media/files/corporate/careers/it-help-desk-technician-us-remote.pdf .
IT Administrator Vivo GamingIT AdministratorSan Jose, CAIT Administrator (Level 1 Support)Reports To: IT managerLocation: San Jose, Costa Rica Setting: Hybrid (two days onsite per week; additional onsite presence may be required for equipment setup or emergencies) Working Hours: Full-time; flexibility for global time zones About the Role: We are seeking an IT administrator/IT support specialist to provide first-line support across our global operations. Technical Skills: Experience with Microsoft Office 365 administration Help desk tools (preferably Jira Service Management) Windows and macOS troubleshooting and maintenance.
IT Helpdesk Administrator Motive CompaniesIT Helpdesk AdministratorFountain Valley, CA$28–$36 / hourTroubleshoots and identifies hardware and software problems in a timely manner; resolves routine problems, replaces defective components, and researches resources to identify solutions. Provide ongoing first and second-level helpdesk support and ticket triage, including problem troubleshooting, customer support, ticket creation, management, and follow-up.
IT Operations Manager, End User Services FunkoIT Operations Manager, End User ServicesBurbank, CA$121,000–$170,000 / yearThis is a working manager role, responsible for leading a distributed team providing desktop support, help desk operations, workplace technology, and conference room/AV services while serving as a senior technical resource and escalation point. The ideal candidate is equally comfortable coaching employees, driving operational improvements, supporting executives, troubleshooting technical issues, and rolling up their sleeves when business-critical incidents arise.
IT Services Manager StratAcuity Staffing Partners IncIT Services ManagerAnaheim, CA$64–$81 / hourTechnical Skills: Proficiency with Windows environments, Microsoft 365, Active Directory, endpoint management, system security and administration, backup and recovery tools, IT service management (ITSM) tools, and storage platforms including Dell/EMC and PURE. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
IT Specialist ST. JOHNS WELL CHILD AND FAMILY CENTER, INC.IT SpecialistIndio, CAIT Specialist position is crucial in ensuring healthcare professionals have secure, reliable, and seamless access and usage to technology and support, which directly impacts patient care and operational efficiency. Utilize IT Enterprise Systems such as Endpoint Central, Microsoft365 services and other Administrator tools to support end users in a Microsoft Windows environment.
IT Laboratory Services Manager Crinetics Pharmaceuticals IncIT Laboratory Services ManagerSan Diego, CA$105,000–$131,000 / yearThe ideal candidate is a proactive problem-solver with a background in both laboratory sciences and IT, who can manage our lab systems, drive strategic improvements, and ensure our scientific teams have the tools they need to accelerate drug discovery and development. • Develop and execute a roadmap for laboratory systems, including Laboratory Information Management Systems (LIMS), Electronic Lab Notebooks (ELN), and instrument data management platforms.
IT Systems Administrator AstroForgeIT Systems AdministratorSeal Beach, CaliforniaITAR Requirements To conform to U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S.,protected individual as defined by ITAR (22 CFR §120.15) or eligible to obtain the required authorizations from the U.S. Department of State. Design, deploy, and maintain corporate network infrastructure including switches, firewalls, VLANs, VPNs, and wireless access points supporting both office and lab environments.
IT Financial Systems Analyst CalPortland Co IncIT Financial Systems AnalystGlendora, CA$125,000–$155,000 / yearYou will act as a liaison between business units and IT, and lead incident resolutions, system enhancements, and day-to-day production support in the finance, controlling, and accounting areas. Strong hands-on experience in General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Controlling (CO), Profit Center Accounting (PCA), and Cost Center Accounting (CCA).
Health IT - Principal Trainer UCSF Medical CenterHealth IT - Principal TrainerSan Francisco, CAThe Principal Trainer will collaborate with the Epic/Apex application teams, informatics, and clinical/business operations to provide training support to various end users, including front-end users, revenue cycle, physicians, nurses, and other users. This includes the electronic health record (Apex/Epic), which supports the clinical, revenue cycle, and clinical operational functions of the health system and its affiliates, and approximately ninety-five other software applications involved in patient care and operations.
NewIT Desktop Field Services Technician UCSF Medical CenterIT Desktop Field Services TechnicianSan Francisco, CATypically found in large central departments serving multiple departments or units, this family involves providing day-to-day advanced consultation, training, instruction and troubleshooting / problem-solving to technical staff and end users for hardware, software, network and related computer systems, handheld and peripheral devices and ensures their operation for individuals and groups of computer users. Provide onsite technical support, including triage, analysis, diagnosis and resolution of issues related to desktop and laptop systems, handheld devices, printers, peripherals, network connectivity, desktop software applications and utilities, storage architecture, and IT security.
Director of IT, Infrastructure & Security FieldAIDirector of IT, Infrastructure & SecurityIrvine, CaliforniaCybersecurity and Security Operations Background: Strong working knowledge of corporate cybersecurity controls, including endpoint security, IAM, MFA, vulnerability management, patching, logging, EDR, SIEM/SOC coordination, vendor risk, incident response coordination, network security, and security awareness. With a decade-long track record of deploying solutions in the field, winning DARPA challenge segments, and bringing expertise from organizations like DeepMind, NASA JPL, Boston Dynamics, NVIDIA, Amazon, Tesla Autopilot, Cruise Self-Driving, Zoox, Toyota Research Institute, and SpaceX, we are set to achieve our ambitious goals.
IT Technology Specialist PACE SupplyIT Technology SpecialistRohnert Park, CaliforniaFull timeAs a Technology / Help Desk Specialist, you will be required to provide technical support to the staff, troubleshoot hardware and software problems, and support multiple operating systems and software applications. To ensure success as a help desk specialist, you should have advanced knowledge of computer software and hardware systems, excellent diagnostic skills, and high-level communication skills.
Senior Product Operations Engineer, Space, Classified IT Systems ANDURIL INDUSTRIESSenior Product Operations Engineer, Space, Classified IT SystemsCosta Mesa, CA$129,000–$171,000 / yearThe Senior Product Operations Engineer will help operate, maintain, and update a classified networking capability that provides operational Space Domain Awareness data for the United States Space Force. To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process.
IT Operations Specialist TCWGlobalIT Operations SpecialistSunnyvale, CaliforniaOur client is a globally focused university offering market-relevant AI degrees that prepare future leaders to apply cutting-edge research to real-world challenges. Experience providing day-to-day IT troubleshooting for laptops, Slack, printers, monitors, peripherals, networking, and general end-user technical issues.
IT Systems & Technical Support Specialist Caltek StaffingIT Systems & Technical Support SpecialistCamarillo, CA$39–$49 / hourThe successful candidate will troubleshoot hardware, software, and network issues; install and configure systems and peripherals; work closely with users and operations personnel to resolve helpdesk requests; maintain system performance; and support the rollout of new technology solutions in a dynamic manufacturing environment. This position provides primary technical assistance to end users while helping administer and maintain workstations, servers, networks, and business systems across the organization.
IT Manager XPeng Inc.IT ManagerSanta Clara, CA$118,125–$173,000 / yearAssist with the deployment, monitoring, maintenance, development, upgrade, and support of all IT infrastructure, including phone systems, servers, SAN/NAS storage, switch, VPN,firewall, PCs, operating systems, hardware, software, and peripherals managed by IT. XPENG is a leading smart technology company at the forefront of innovation, integrating advanced AI and autonomous driving technologies into its vehicles, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics.
Manager IT and Corporate Security Olivine, Inc.Manager IT and Corporate SecurityBerkeley, CA$125,000–$150,000 / year7+ years of experience in IT operations, security, or systems administration Experience with oversight and administration of SOC 2 and ISO-27001 compliance frameworks Experience monitoring security risks, vulnerabilities, and responding to incidents Proficient with Microsoft Entra ID, Microsoft Defender for Endpoint and the full Microsoft 365 suite Strong understanding of technology infrastructures, including Data Loss Prevention, IDS/IPS, Microsoft endpoint security. Location: PST, MT, CST highly preferred What You Will Do: Collaboration and Problem Solving: Collaborate with other teams to identify and resolve technical issues, contributing to a seamless and efficient IT operation; manage the internal IT help desk, participating in capacity and coverage planning, triage, and ticket resolution.
NewTechnical Support Specialist | IT Behavior FrontiersTechnical Support Specialist | ITEl Segundo, CA$25–$30 / hourKnowledgeable in MS Windows OS, MS productivity software, CPU/Networking hardware, TCP/IP network protocols, LAN/WAN configuration, iOS, and Android. Behavior Frontiers, LLC is a leading agency providing applied behavior analysis (ABA) treatment to help children with autism and other special needs reach their full potential.
Information Systems Project Manager 3/4 Northrop Grumman CorpInformation Systems Project Manager 3/4Palmdale, CA$114,000–$171,000 / yearBasic Qualifications for Level 4: Master's degree with 6 years of relevant experience; OR a Bachelor's degree with 8 years of relevant experience; OR an Associates degree with 10 years of relevant experience; OR a High School Diploma or equivalent with 12 years of relevant experience is required. Basic Qualifications for Level 3: Master's degree with 3 years of relevant experience; OR a Bachelor's degree with 5 years of relevant experience; OR an Associates degree with 7 years of relevant experience; OR a High School Diploma or equivalent with 9 years of relevant experience is required.
Information Systems Engineer 3 ICONMA, LLCInformation Systems Engineer 3Sunnyvale, CA$83.89–$88.89 / hourDemonstrate good communication, analytical and problem-solving skills to help identify, communicate and resolve system issues in order to maximize the benefit of IT systems. Perform business requirements gathering, requirements analysis, business system design, installation, configuration, user testing and validation support of Track Wise based applications.
NewNetwork Operations Center (NOC) Technician II - Morning Shift Dynascale TechnologiesNetwork Operations Center (NOC) Technician II - Morning ShiftLos Angeles, CAFull timeThe Network Operations Center (NOC) Technician II is mid-level Network Operations Center technical role responsible for data center and cloud customer technical support requiring good comprehension of IP networking, DNS, server hardware, network hardware, storage hardware, ethernet, server virtualization, storage area networks, Windows server administration, and Linux server administrator. Required Knowledge, Skills, and Abilities (KSAs) Proven technical competency in “IP network and DNS” plus 3 additional from the following core skill areas: Server, Network, Storage hardware.
NewForklift Operator afternoon shift-Fontana, CA. MaerskForklift Operator afternoon shift-Fontana, CA.Fontana, CaliforniaMaersk Logistics & Services USA, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Summary: The Forklift Operator oversees loading & unloading materials utilizing a hand truck, reach truck, or forklift.
NewForklift Operator night shift - Fontana, CA. MaerskForklift Operator night shift - Fontana, CA.Fontana, CaliforniaMaersk Logistics & Services USA, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Summary: The Forklift Operator oversees loading & unloading materials utilizing a hand truck, reach truck, or forklift.
CNC Machine Operator All Shifts Joby Aviation IncCNC Machine Operator All ShiftsMarina, CA$23–$37 / hourImagine a piloted air taxi that takes off vertically, then quietly carries you and your fellow passengers over the congested city streets below, enabling you to spend more time with the people and places that matter most. We're looking for talented, committed individuals to join our team as we push onward toward certifying the Joby aircraft, scaling our manufacturing, and launching our initial commercial service.
Calwin (CalSAWS) Help Desk Supervisor Contra Costa CountyCACalwin (CalSAWS) Help Desk SupervisorContra Costa County, CA$99,545.50–$120,998.20 / yearBy checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process, or released from future employment with Contra Costa County. Experience: Two (2) years of full-time or its equivalent experience as a CalWIN Help Desk Specialist, or Eligibility Work Supervisor I or 2) One (1) year of full-time experience as an On-Site Support Supervisor in Contra Costa County classified service.
Help Desk Representative - Information Technology Marshall Medical CenterHelp Desk Representative - Information TechnologyPlacerville, CaliforniaFields questions regarding e-mail functionality, network/local printer problems, data communication problems, remote network connectivity issues, software application problems, and network monitoring activity. Knowledge of common IT issues/troubleshooting methods, network/local printers, data communications, software, and client operations system issues strongly preferred.
Help Desk Support Specialist Green Dot Public SchoolsHelp Desk Support SpecialistLos Angeles, CARemote$29.81–$37.86 / hourAn additional 15 days (minimum) of paid time off each year for our Winter and Spring breaks* (which include the Christmas and New Year's holidays), as well as an additional 10 annual paid holidays (MLK Day, President's Day, Farm Workers Day, Memorial Day, Juneteenth, July 4th, Labor Day and Veteran's Day, Thanksgiving Day and Day after Thanksgiving). The Help Desk Support Specialist's role is to provide a single point of contact for end users to receive support and maintenance within the organization's technology environment through NerdFone, Green Dot's IT, Information Systems (IS), and Data Science and Analytics (DSA) help desk.
NewHelp Desk Team Lead/Coordinator Superior Court of California, County of Contra CostaHelp Desk Team Lead/CoordinatorMartinez, CA$88,648.56–$113,140.77 / yearThe individual appointed to this position must be able to: (1) work well with others as well as work independently; (2) have the ability to handle multiple assignments and deadlines; (3) maintain a positive and professional attitude; (4) possess good interpersonal and oral communication skills; and (5) work in a confidential working environment. The position provides vital technical leadership to the Helpdesk technicians and leads projects including, but not limited to, desktops & equipment management, hardware refreshes, software updates, project management and technical staffing.
Help Desk Technician Artech LLCHelp Desk TechnicianGold River, CA$45–$50 / hourThe ideal candidate will handle help desk tickets related to desktop systems, Citrix environments, hardware setup, software installation, user account access, and day-to-day technical issues. This role requires excellent troubleshooting skills, strong customer service, and the ability to maintain service levels in a fast-paced IT environment.
Help Desk Manager Ledgent TechnologyHelp Desk ManagerPalos Verdes, California$40–$45 / hourThe ideal candidate is a strong people leader with deep technical expertise, a customer-first mindset, and a proven ability to mentor teams and optimize IT support environments. This role is responsible for managing a team of support professionals, driving service excellence, and continuously improving support processes and performance.
Oracle Help Desk Support General – SECRET Clearance – San Diego - Onsite BizFirstOracle Help Desk Support General – SECRET Clearance – San Diego - OnsiteSan Diego, CaliforniaMinimum of three (3) years of Department of Defense (DoD) experience within the past ten (10) years supporting and managing large, complex program management for DoD customers utilizing Oracle Federal Financials; or Defense Enterprise Accounting and Management System (DEAMS); or Financial Accounting and Management Information System (FAMIS); or Military Sealift Command Financial Management System (MSC FMS); or Transportation Financial Management System (TFMS); or Global Combat Support System-Marine Corps (GCSS-Marine Corps). The role involves managing access requirements and maintenance for Oracle Federal Financials, providing support and troubleshooting across a variety of modules including Oracle Time and Labor (OTL), Procure to Pay, Budget to Report, Cost Accounting, OBIEE, User Management (UMX), and Order to Cash.
Applications Analyst-Business (Epic PB/HB)-Information Systems Eisenhower Medical CenterApplications Analyst-Business (Epic PB/HB)-Information SystemsRancho Mirage, CA$37.19–$56.49 / hourAddresses issues and design decisions of moderate to high complexity and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization. Licensure/Certification: Required: Relevant Epic certification(s) required for those positions supporting an Epic application; must complete relevant Epic certification(s) within 12 months of hire or 12 months from transferrring into position.