Dedication to problem solving and empowering othersSolutions orientated and have ability to multitaskProfessional and ReliableInterested in personal growth and developmentQualifications:High School Diploma, or GED, or higher Inform USA certification within 90 days from date of eligibility A minimum of one year of customer service experience, preferably in the social service field Inbound call center experience preferred. Time and a half pay for hours worked on any IMPACT observed (11) Holidays - New Year's Day, Dr Martin Luther King Jr Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day and New Year's Eve.