Ability to: Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary; Relate professionally with individuals from various socioeconomic backgrounds; Identify and prevent weapons, explosives, and forbidden articles from being brought into the building; Control and assist employees and the public in various situations including emergencies; Write concise incident reports utilizing proper punctuation and grammar. A Security Representatives primary responsibilities include the following: (1) Screen persons entering the Justice Center Complex and the Cape Coral Government Center for restricted items; (2) (2) X-ray purses, briefcases, parcels, and packages etc. which are brought into the building; (3) Perform the duties of security guard (4) Provide court and other information to the public; (5) Other duties as assigned.