Louisville It Support Specialist Jobs Overview
We use computers every day, but we're not all experts when it comes to fixing a failed login or setting up a new monitor. This is where tech-savvy IT specialists come in. IT support specialists oversee computer systems for businesses and provide help and advice to users—both remotely and in person. Because technology is constantly improving and updating, IT specialists will continue to be in demand. In fact, the Bureau of Labor Statistics estimates that there will be an 8% increase in IT support specialist jobs over the next 10 years.
As an IT support specialist, you mostly work alone, although you do report to your manager, and you'll work together with coworkers to resolve bigger tech issues. Your most important task is to provide support and assistance to computer users. This involves listening closely to your customers to diagnose the problem so you can move on to resolving it. You'll help with hardware and software issues and keep track of your completed tasks using ticket-tracking software. Additionally, you'll keep software systems updated and analyze cost-analysis data when hardware needs to be upgraded. Lastly, you'll back up and maintain databases and restore files when needed.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Louisville, Kentucky
What do bourbon, mint juleps, and old fashioneds have in common? They all play a part in Louisville's tradition and economy. Ninety-five percent of all the bourbon in the world is produced in Louisville's home state of Kentucky. Bourbon production creates jobs in distilling, warehousing, bottling, and administration, and 37% of those positions are Louisville jobs. Bourbon also impacts jobs in Louisville grocery stores and restaurants. The Bourbon Trail that goes through Kentucky starts in Louisville. Louisville bartenders invented the perfect couriers for that bourbon: the mint julep of Kentucky Derby fame and the old fashioned, made with Angostura bitters, dissolved sugar, and orange peel.
If you're looking for Louisville jobs outside the distilleries, other popular industries are logistics and e-commerce—and disco balls. At one time, 90% of all disco balls were produced in Louisville. While you're getting your groove on the Bourbon Trail, be sure to also check out jobs in three other popular cities in Kentucky—Lexington/Fayette, Owensboro, and Bowling Green.
Update Your Louisville It Support Specialist Resume
You'll want to review and update your resume before applying to IT support specialist jobs. You can use our free sample resume for IT professionals as a template. Or look at our resume tips, where we help you create a professional resume that stands out for all the right reasons.
Your cover letter should include your enthusiasm for the new job, what you have to offer the company, and additional information about previous jobs that didn't fit on your resume. Take a look at our cover letter tips before you start writing, or feel free to use our cover letter samples.
How Much Do It Support Specialist Jobs Pay in Louisville, Kentucky?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in IT support specialist jobs in Louisville, Kentucky, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median systems support specialist pay in Louisville is $41,780 per year, which is 14% lower than the national average.
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