GENERAL DUTIES : Deliver comprehensive advisement support services to an assigned group of students through degree completion, according to the campus program advisement rubric; Utilize campus degree maps to create semester-by-semester academic plans for freshman, continuing, and/or transfer students as appropriate; Consistently review student progress and provide timely interventions to keep students on track toward a degree; Enter/document/track all student contact in ASAP program and/or college student database, recommend referral and services as appropriate; Run student contact queries/reports consistently to determine outreach and follow-up needed to meet students with the frequency and modality required by the program; Conduct workshops and group advisement on topics of relevance and interest; Collaborate with other offices to align advising practices with campus-wide retention and engagement strategies; Coordinate with John Jay College faculty members and academic departments to support students in navigating major requirements, course selection, and academic policies; Integrate career advising into advising sessions, helping students connect academic goals with career pathways and experiential learning opportunities; Collaborate with the Career Learning Lab to connect students with internships, job opportunities, and career readiness workshops; Participate in ACE team meetings, contributing to a collaborative and data-informed advising culture; Assist with recruitment and onboarding of new students, including orientation sessions and transition support for incoming transfer students; Performs related duties as assigned. The ideal candidate will have: Experience working to provide guidance, support, and services to students, transfer students a plus; Strong understanding of the educational needs and challenges facing students from diverse urban backgrounds; Demonstrated ability to maintain accurate and detailed student records; Demonstrated skill in understanding and respecting cultural differences; Demonstrated knowledge of equitable and inclusive advisement practices to support students; Computer skills, particularly Microsoft Office (Access and Excel); and aptitude to learn new systems as needed; Strong organization, collaboration, communication, and facilitation skills.