Location: Center 2 (McLean, VA), West Creek 2 (Richmond, VA), 802 Delaware Ave (Wilmington, DE), or Riverwoods 2 (Riverwoods, Illinois) - This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually. Process Mapping & Design: Develop comprehensive, end-to-end process maps, value stream maps, and flow diagrams to document current-state operations and design optimized future-state workflows.