patient service representative Lahey Hospital and Medical Centerpatient service representativeBoston, MA$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
patient service representative Beth Israel Lahey Healthpatient service representativeBoston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Service Representative - Radiology Beth Israel Lahey HealthPatient Service Representative - RadiologyBoston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Service Representative (Remote) Boston Medical CenterPatient Service Representative (Remote)MARemote$20.08–$22.61 / hourESSENTIAL RESPONSIBILITIES / DUTIES: Essential Responsibilities: The Patient Services Rep communicates with patients and staff using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management.
Patient Service Representative Contact Center - FT - Remote Thundermist Health CenterPatient Service Representative Contact Center - FT - RemoteWoonsocket, RIRemoterecognize an emergent situation and triage call to appropriate clinical departmentConfidentiality of Information:Patient service representative has full access to patients' Protected Health Information (PHI) and is required to adhere to all policies and procedures of confidentiality and privacy as required by HIPAA (Health Insurance Portability and Accountability Act of 1996). Physical Requirements: Requires sitting for 8 hours per day to perform repetitive tasks 2. Equipment Operation: Close vision (20 inches or less) is required to operate computer and telephone equipment 3. Environment: General office environment with moderate noise level.
Associate Patient Service Supervisor Greater Lawrence Family Health CenterAssociate Patient Service SupervisorLAWRENCE, MAEstablished in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. This role provides frontline supervision, staff coaching, workflow oversight, and operational support while working closely with supervisors, managers, providers, and staff to achieve departmental and organizational goals.
Endoscopy Patient Care Associate BWH Mass General BrighamEndoscopy Patient Care Associate BWHBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Here you'll find a workplace where collaboration and teamwork are the norm, not the exception – physicians, nurses, technicians, staff and management form a close-knit bond, based on mutual respect and devotion to our patients.
Patient Navigator, Cancer Care Access Program Dana-Farber Cancer Institute IncPatient Navigator, Cancer Care Access ProgramBOSTON, MA$61,900–$66,100 / yearEstablished in January 2012, the Cancer Care Access Program (CCAP) aims to place Dana-Farber Cancer Institute at the forefront of efforts to reduce differences in cancer outcomes among local communities, as well as become a national model for translating research on access into clinical interventions. Patient Navigators work closely with multidisciplinary care teams to coordinate internal Dana-Farber supportive services and community-based resources to address the Social Determinants of Health (SDoH) needs of patients.
RN Patient Care Manager Henpen CorporationRN Patient Care ManagerNorwood, MassachusettsMaintain clear communication with patients, caregivers, referral sources, and field and office staff. Previous experience in home care setting with two years management or supervisory experience, preferred.
Patient Service Representative II UnitedHealth Group IncPatient Service Representative IINorwood, MARemote$18–$32 / hourSoft Skills: Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. As a level II representative, utilizes advanced skill set to perform all duties of the Patient Service Representative I, consistently meets all performance expectations set forth by the service line and serves as resource and mentor for other Patient Service Representatives.
Patient Care Assistant VCA IncPatient Care AssistantSouth Weymouth, MA$18–$19.50 / hourAnd because we believe a positive, connected workplace helps us provide the best care, we have a Fun Committee that organizes team-building events, celebrations, and activities to keep our culture vibrant and supportive. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
Patient Experience Representative- ORL Call Center Boston Children's HospitalPatient Experience Representative- ORL Call CenterBoston, MA$19.06–$27.64 / hourPosition Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Patient Service Representative UnitedHealth Group IncPatient Service RepresentativeNorwood, MARemote$16–$29 / hourIf you are located within commutable distance to the office at PO Square-147 Milk Street, Boston, Watertown-485 Arsenal Street, Watertown, Norwood-1177 Providence Highway, Norwood or Quincy-500 Congress Street, Quincy, you will have the flexibility to work remotely* as you take on some tough challenges. Telecommuting Requirements: Reside within commutable distance to the office at PO Square-147 Milk Street, Boston, MA, Watertown-485 Arsenal Street, Watertown, MA, Norwood-1177 Providence Highway, Norwood, MA or Quincy-500 Congress Street, Quincy, MA.
Admin Patient Experience Representative- ORL Boston Children's HospitalAdmin Patient Experience Representative- ORLBoston, MA$19.83–$29.49 / hourThis role serves as a key liaison between patients, families, providers, and referring practices, coordinating appointments, managing patient information, and ensuring efficient clinic operations while delivering a high level of customer service and supporting quality patient care. Experience: Entry Level Role – Experience Not Required Salary Range: $19./hr- $27.64/hr Schedule and coordinate patient appointments for pediatric (and occasional adult) patients while maintaining accurate demographic, insurance, and referral information.
Patient Care Specialist ForMotionPatient Care SpecialistNewton, MassachusettsOur clinic is part of the ForMotion global network of Patient Care clinics owned by Embla Medical , which also owns Össur , a leading global provider of prosthetics and bracing and supports solutions; Fior & Gentz, an innovative developer of neuro orthotics; and College Park, creators of custom-built prosthetic solutions for people of all activity levels. ForMotion is a global network of Orthotic & Prosthetic patient care clinics providing exceptional care through award-winning mobility solutions and world-class healthcare professionals.
NewExecutive Senior Administrative Assistant, Patient Care Services - MGH Mass General BrighamExecutive Senior Administrative Assistant, Patient Care Services - MGHBoston, Massachusetts$20.84–$29.79 / hourEducationHigh School Diploma or Equivalent required or Associate's Degree Business Administration preferred or Associate's Degree Related Field of Study preferredCan this role accept experience in lieu of a degree? The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Travel Patient Care Tech (PCT) - $1,061 to $1,291 per week in Marlborough, MA Aya HealthcareTravel Patient Care Tech (PCT) - $1,061 to $1,291 per week in Marlborough, MAMarlborough, MA$1,061–$1,291Required Skills: Isolation Precautions/PPE,Obtain Vital Signs,Oxygen tanks,Abnormal Vital Signs,Abnormal/Normal Vital sign parameters (Adult and Pedi),Acute Care,Antiembolic stockings,Assist with ambulation,Assist with feeding patient,Assist with turning and repositioning,Bathing/hygiene,Bed alarms,Bedpan / urinal,Bedside commode,Change linens (occupied, unoccupied),Cleaning of equipment,Crutches,Donning and removing PPE,Electronic vital sign equipment,Finger stick,Glucometer,Hospital beds/Specialty Beds,Hoyer lift,Labeling and transporting specimens,Measure/record Intake and Output,Mouth care,Normal Vital signs parameters (Adult and Pedi),Obtain 12 lead EKG/ECG,Obtain sterile specimens,Patient transport,Perform CPR,Perineal care male/female,Pulse Oximetry,Remove peripheral IVs,Routine Catheter Care (Indwelling and External Catheters),Safe patient transfers,Stool specimen collection,Urine collection,Urine/Stool Incontinence Care. An industry-leading on-time start rate and strong relationships with boards of nursing across the country to accelerate the process in all 50 states.
Patient Care Assistant / Care Aide CbPatient Care Assistant / Care AideHolliston, MassachusettsJob Summary We are seeking a Patient Care Assistant / Care Aide to join our team. In this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality of life.
MG Patient Service Specialist Brown University HealthMG Patient Service SpecialistMA$18.13–$29.90 / hourBrown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. RESPONSIBILITIES: Answers calls and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member receives the information.
Patient Representative Dana-Farber Cancer Institute IncPatient RepresentativeAttleboro, MA$45,000–$50,100 / yearWe strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.