Design and develop job aids, presentations, eLearning, videos, knowledge base articles, and other multimedia assets using Canva, Adobe Creative Cloud, Microsoft 365, rapid authoring tools (e.g., Articulate 360), and AI-powered content creation tools. Apply adult learning theory and learning experience design (LXD) principles to create high-impact learning solutions, including instructor-led, virtual, blended, digital and microlearning experiences that drive measurable business results.