Customer Account Specialist Butler America AerospaceCustomer Account SpecialistPhoenix, AZ$30–$36 / hourFull timeEffectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties. Administering commercial and/or military repair orders; included by not limited to acknowledging, quoting, exchanging, and invoicing customer orders.
NewAccounts Payable Specialist Vaco LLCAccounts Payable SpecialistPhoenix, AZ$20–$21 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewAccounts Receivable Specialist Vaco LLCAccounts Receivable SpecialistPhoenix, AZ$24–$26 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewAccounts Receivable Specialist- Mesa AZ Vaco LLCAccounts Receivable Specialist- Mesa AZPhoenix, AZ$25–$27 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewAccounts Payable / Risk Support Specialist Vaco LLCAccounts Payable / Risk Support SpecialistPhoenix, AZ$25–$26 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewAccounts Payable/Risk Support Specialist Vaco LLCAccounts Payable/Risk Support SpecialistPhoenix, AZ$25–$26 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCollections Specialist CornerStone StaffingCollections SpecialistTempe, AZAs a Collections Specialist, your ability to build rapport, resolve account issues, and support financial recovery efforts directly impacts operational goals and client satisfaction. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.
NewCollections Specialist Vaco LLCCollections SpecialistPhoenix, AZ$60,000–$65,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewAccounts Receivable Manager Consultant- Fully Remote Vaco LLCAccounts Receivable Manager Consultant- Fully RemotePhoenix, AZRemote$45–$50 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewPayroll Specialist Vaco LLCPayroll SpecialistPhoenix, AZ$60,000–$70,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCall Center Specialist - South Phoenix! Vaco LLCCall Center Specialist - South Phoenix!Phoenix, AZ$19–$19.50 / hourDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
M&A Tax Specialist Diedre Moire Corp.M&A Tax SpecialistPhoenix, AZ$300,000–$400,000 / yearFull timeCONSIDERED EXPERIENCE INCLUDES: Tax Accountant Attorney Mergers Acquisitions Divestitures Equity Funds Tax JD CPA MBA Representations Warranties Insurance RWI Transactional Risk Insurance #DiedreMoire #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #InsuranceJobs. Shall: • Determine acceptability of Representations and Warranties Insurance and Transactional Risk Insurance options for Mergers and Acquisitions deals using high level financial risk analysis and negotiating with buyers and sellers.
Branch Real Estate Transaction Specialist, Workplace Solutions Edward Jones InvestmentsBranch Real Estate Transaction Specialist, Workplace SolutionsTempe, AZIn this role, the Branch Real Estate Transaction Manager oversees the full lifecycle of real estate transactions—from initial strategy and negotiation through execution and closeout—within an assigned segment of the Branch Real Estate portfolio. Edward Jones’ compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage.
Settlement Disbursement Specialist Elmm Law GroupSettlement Disbursement SpecialistPhoenix, AZ$60,000–$80,000 / yearYou will work closely with attorneys, case managers, lien negotiators, and medical providers to ensure every settlement is handled accurately, timely, and with the high level of care clients expect at one of the most important moments in their case. We are looking for an experienced Settlement Disbursement Specialist to own the final stage of every resolved personal injury case from settlement agreement through funding, lien resolution, trust account coordination, disbursement, and file closure.
Sr. Equipment Rental Specialist Sunbelt RentalsSr. Equipment Rental SpecialistPhoenix, AZ$24.05–$28.55 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. Equipment Rental Specialist is an experienced inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Equipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistGlendale, AZ$21.38–$25.38 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Service Specialist II Edward JonesService Specialist IITempe, AZ$43,200–$66,800Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism.
NewCollections Specialist AxelonCollections SpecialistScottsdale, AZ$23–$23.50 / hourAs a Senior Collections Specialist, you will play a key role in supporting collections operations, resolving delinquent accounts, and collaborating with cross-functional teams to improve cash flow and customer experience. Recognized as the No. 1 site trusted by real estate professionals, has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance.
Allergy Territory Account Specialist - Phoenix, AZ- South Novartis AGAllergy Territory Account Specialist - Phoenix, AZ- SouthPhoenix, AZRemote$77,000–$143,000 / yearNovartis Compensation Summary:The salary for this position is expected to range between:Associate Territory Account Specialist: $77,000 and $143,000 per yearTerritory Account Specialist: $93,800 and $174,200 per yearSenior Territory Account Specialist: $119,700 and $222,300 per yearExecutive Territory Account Specialist: $132,300 and $245,700 per yearThe final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination.
Accounting Support Specialist IV (Accounts Receivable) Iridium Satellite, LLCAccounting Support Specialist IV (Accounts Receivable)Tempe, Arizona$55,000–$70,000 / yearWorking collaboratively with a dedicated team, you will serve as a critical link in maintaining the financial integrity of our organization, supporting our continued delivery of high-quality satellite communication services to clients around the globe. Position Summary, Job Requirements & Responsibilities: What We’re Looking For: As an Accounting Support Specialist IV focusing on Accounts Receivable, you will be responsible for generating invoices, financial reporting, and analysis for both commercial and government engineering services.
Accounting Support Specialist IV (Accounts Receivable) Iridium Communications IncAccounting Support Specialist IV (Accounts Receivable)Tempe, AZ$55,000–$70,000 / yearWorking collaboratively with a dedicated team, you will serve as a critical link in maintaining the financial integrity of our organization, supporting our continued delivery of high-quality satellite communication services to clients around the globe. What We're Looking For: As an Accounting Support Specialist IV focusing on Accounts Receivable, you will be responsible for generating invoices, financial reporting, and analysis for both commercial and government engineering services.
Territory Account Specialist Essity ABTerritory Account SpecialistPhoenix, AZRemote$75,000–$85,000 / yearBachelor's Degree and/or three (3) plus years' experience in account management role Three (3) plus years of experience in sales or account management; Healthcare industry preferred such as Long-Term Care Requires ability to work day and night shifts as needed. Cross training with the clinical representatives Business plan development and execution via quarterly business reviews with distribution partners and regional end customers Approximately fifteen (15) calls per week Operate in a manner consistent with ESSITY's beliefs and behaviors.
Customer Account Specialist - WS0015 Silgan Containers LLCCustomer Account Specialist - WS0015AZA leading supplier of sustainable metal and plastic packaging solutions for consumer goods products for food, beverage, health care, garden, home, personal care, and beauty products. Monitor customer accounts and help our accounts payable and accounts receivable teams to ensure payments are up to date.
Account Specialist Nuvant Consulting GroupAccount SpecialistMesa, AZFull timeIn this role, you’ll support individuals and small businesses by helping them understand and access personalized financial solutions. Prior experience in sales, lead generation, or customer service roles a plus.
Sales Account Specialist (Intellectual Property) Clarivate PlcSales Account Specialist (Intellectual Property)Tempe, AZPartnering closely with internal teams, you will position Clarivate's solutions to address customer challenges, create compelling value propositions, and convert prospects into long‑term clients. In this role, you will actively generate new business by uncovering opportunities within target accounts, conducting outbound prospecting, and building relationships with net‑new customers.
Senior Oncology Account Specialist - Phoenix South ImCheck Therapeutics SASSenior Oncology Account Specialist - Phoenix SouthPhoenix, AZ$150,000–$200,000 / yearThe Oncology Sales Representative will provide physicians, pharmacists and healthcare professionals with products, services, and information that will enable them to use and prescribe Ipsen's products safely and effectively. Demonstrated strong capability in account management, superior selling competencies and proven sales performance track record of meeting or exceeding goals.
Account Specialist- Phoenix RevSpringAccount Specialist- PhoenixPhoenix, ArizonaThe AS is responsible for managing individual customer relationships and performs traditional account management functions like managing projects, facilitating solutions, processing change requests, and coordinating with cross-functional teams to meet customer needs and priorities. Develops knowledge of customer industry and business principles, such as: Understands key concepts, terminology, and challenges associated with the financial services industry and/or healthcare revenue cycle management industry .
Retail Customer Service Account Specialist I JPMorgan Chase & CoRetail Customer Service Account Specialist ITempe, AZChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately.
Retail Customer Service Account Specialist I Bilingual English and Spanish Required JPMorgan Chase & CoRetail Customer Service Account Specialist I Bilingual English and Spanish RequiredTempe, AZChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately.
Clinical Account Specialist - Phoenix, AZ Kestra Medical Technologies IncClinical Account Specialist - Phoenix, AZPhoenix, AZ$115,000–$125,000 / yearIn partnership with Sales and Territory leadership, the CAS helps maintain strong relationships within key accounts and ensures inventory and operational readiness to support patient care, renewals, and ongoing documentation needs as Kestra continues to scale. This position focuses on patient‑facing and provider‑facing clinical activities, including pre‑fitting conversations, collection of clinical documentation, coordination with case managers for discharge timing, and delivery of initial patient fittings.
Customer Account Specialist Ports America IncCustomer Account SpecialistTempe, AZEvery job function in our organization, whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.
Channel Account Specialist - Government (Video/Software) Motorola Solutions IncChannel Account Specialist - Government (Video/Software)AZ$115,000–$125,000 / yearThis high-impact strategic role sits at the intersection of a Channel Account Manager and a Manufacturing Representative, driving sales growth, coverage, and readiness across our mission-critical video and software ecosystem. As part of our collaborative team, you will work side by side with our partners to expand territory capabilities, boost pipeline velocity, and introduce advanced subscription-based licensing models.
Account Specialist - Hybrid The Advertising Checking Bureau, Inc.Account Specialist - HybridTempe, AZFull timeAs an Account Specialist, you will play a key role in supporting client programs, ensuring accuracy in claim processing, and delivering exceptional customer service. As we continue to grow, we're looking for an Account Specialist who is detail-driven, collaborative, and passionate about delivering outstanding client experiences.
Neurology Account Specialist Phoenix, AZ Shionogi & Co LtdNeurology Account Specialist Phoenix, AZPhoenix, AZ$160,000–$185,000 / yearUnderstands and addresses both business and scientific oriented needs of healthcare professionals by engaging in meaningful dialog to determine underlying patient needs and determine how products could address such needs. The Neurology Account Specialist (NAS) will be responsible for meeting and/or exceeding sales goals in an assigned territory by developing, implementing, and executing an integrated territory business plan encompassing key customer targets.
Credit Card Customer Service Account Specialist I JPMorgan Chase Bank, N.A.Credit Card Customer Service Account Specialist ITempe, AZFull timeChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately.
Senior Oncology Account Specialist - Phoenix South IpsenSenior Oncology Account Specialist - Phoenix SouthPhoenix, ArizonaThe Oncology Sales Representative will provide physicians, pharmacists and healthcare professionals with products, services, and information that will enable them to use and prescribe Ipsen’s products safely and effectively. Demonstrated strong capability in account management, superior selling competencies and proven sales performance track record of meeting or exceeding goals.
NewClinical Account Specialist - Phoenix, AZ Kestra Medical TechnologiesClinical Account Specialist - Phoenix, AZPhoenix, ArizonaIn partnership with Sales and Territory leadership, the CAS helps maintain strong relationships within key accounts and ensures inventory and operational readiness to support patient care, renewals, and ongoing documentation needs as Kestra continues to scale. This position focuses on patient‑facing and provider‑facing clinical activities, including pre‑fitting conversations, collection of clinical documentation, coordination with case managers for discharge timing, and delivery of initial patient fittings.
Customer Account Specialist ZobilityCustomer Account SpecialistPhoenix, AZEffectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties. Administering commercial and/or military repair orders; included by not limited to acknowledging, quoting, exchanging, and invoicing customer orders.
Senior Oncology Account Specialist - Phoenix South Ipsen SASenior Oncology Account Specialist - Phoenix SouthPhoenix, AZ$150,000–$200,000 / yearThe Oncology Sales Representative will provide physicians, pharmacists and healthcare professionals with products, services, and information that will enable them to use and prescribe Ipsen's products safely and effectively. Demonstrated strong capability in account management, superior selling competencies and proven sales performance track record of meeting or exceeding goals.
Customer Account Specialist Tricor Services LLCCustomer Account SpecialistTempe, AZPart timeEvery job function in our organization, whether it’s on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.
Medical Account Specialist II - PHOENIX N, AZ Regeneron Pharmaceuticals IncMedical Account Specialist II - PHOENIX N, AZPhoenix, AZ$158,950–$220,000 / yearDevelops strong working relationships with customers, collaboration colleagues and Internal contacts - Clinics, physicians, nurses, additional important health care providers, key patient advocacy support groups, collaboration teammates, Reimbursement and Access Specialist team, Clinical Nurse Educators, Marketing, National Accounts, Training and Trade. This role involves developing and executing account strategies to grow market share, building relationships with clinicians, nurses, and patient advocacy groups, and collaborating with cross-functional partners (e.g., Reimbursement and Access, Regional Science Managers) to address customer needs and market dynamics.
Medical Account Specialist II - PHOENIX S, AZ Regeneron Pharmaceuticals IncMedical Account Specialist II - PHOENIX S, AZPhoenix, AZ$158,950–$220,000 / yearDevelops strong working relationships with customers, collaboration colleagues and Internal contacts - Clinics, physicians, nurses, additional important health care providers, key patient advocacy support groups, collaboration teammates, Reimbursement and Access Specialist team, Clinical Nurse Educators, Marketing, National Accounts, Training and Trade. This role involves developing and executing account strategies to grow market share, building relationships with clinicians, nurses, and patient advocacy groups, and collaborating with cross-functional partners (e.g., Reimbursement and Access, Regional Science Managers) to address customer needs and market dynamics.
Medical Account Specialist II - NEUROLOGY - PHOENIX N, AZ Regeneron PharmaceuticalsMedical Account Specialist II - NEUROLOGY - PHOENIX N, AZPhoenix, ArizonaDevelops strong working relationships with customers, collaboration colleagues and Internal contacts - Clinics, physicians, nurses, additional important health care providers, key patient advocacy support groups, collaboration teammates, Reimbursement and Access Specialist team, Clinical Nurse Educators, Marketing, National Accounts, Training and Trade. This role involves developing and executing account strategies to grow market share, building relationships with clinicians, nurses, and patient advocacy groups, and collaborating with cross-functional partners (e.g., Reimbursement and Access, Regional Science Managers) to address customer needs and market dynamics.
Medical Account Specialist II - NEUROLOGY - PHOENIX S, AZ Regeneron PharmaceuticalsMedical Account Specialist II - NEUROLOGY - PHOENIX S, AZPhoenix, ArizonaDevelops strong working relationships with customers, collaboration colleagues and Internal contacts - Clinics, physicians, nurses, additional important health care providers, key patient advocacy support groups, collaboration teammates, Reimbursement and Access Specialist team, Clinical Nurse Educators, Marketing, National Accounts, Training and Trade. This role involves developing and executing account strategies to grow market share, building relationships with clinicians, nurses, and patient advocacy groups, and collaborating with cross-functional partners (e.g., Reimbursement and Access, Regional Science Managers) to address customer needs and market dynamics.
Accounts Payable Specialist Arizona Christian UniversityAccounts Payable SpecialistGlendale, AZThe ability to meaningfully support and encourage students, faculty, and staff from a biblical worldview perspective, using relevant and applicable references from the Old and New Testaments and orthodox Christian writings. Demonstrated alignment with and enthusiastic support for the Christian Mission and Core Commitments of the University, including signing the University's Statement of Faith and Core Commitments annually.
Regional Account Specialist Infusion BrightSpring Health ServicesRegional Account Specialist InfusionPhoenix, AZ$65,000–$76,000 / yearUsing a balance of account management and direct telephone outreach, the primary responsibility of the Regional Account Manager (inside sales) position will be to develop and manage a designated territory with the goal of providing education and care coordination to prescribers for all Amerita products and services. Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital.
Accounts Receivable and Collections Specialist RWC GroupAccounts Receivable and Collections SpecialistPhoenix, ArizonaThe Accounts Receivable and Collections Specialist I is charged with ensuring customer accounts have been properly billed, facilitating timely collections, providing superior customer service, and promoting continuous improvements to the end-to-end billing and collections process. Assist the Credit and Collections team with daily activities such as responding to customer inquiries, providing invoice and statement copies as requested, setting up new customer accounts, managing customer’s exemption certificates and other tasks as needed.
NewRegional Account Specialist, Business Development Caliber Collision CentersRegional Account Specialist, Business DevelopmentPhoenix, AZRegularly visit client contacts to communicate Caliber's ability to deliver operating consistency and customer-orientation focus in effort to position Caliber as the preferred provider of collision repair services. Establish, develop, and maintain relationships with existing and new clients including insurance agents, dealerships and fleet contacts based on sales strategy as established by company sales leadership.
Accounts Payable Specialist II Cable One Inc.Accounts Payable Specialist IIPhoenix, AZFull timeCable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Neurology Account Specialist - Phoenix, AZ Shionogi Inc.Neurology Account Specialist - Phoenix, AZPhoenix, Arizona$160,000–$185,000 / yearUnderstands and addresses both business and scientific oriented needs of healthcare professionals by engaging in meaningful dialog to determine underlying patient needs and determine how products could address such needs. The Neurology Account Specialist (NAS) will be responsible for meeting and/or exceeding sales goals in an assigned territory by developing, implementing, and executing an integrated territory business plan encompassing key customer targets.