Prioritize enhancements, manage vendor relationships, hold vendors accountable for commitments, service levels, quality, issue resolution, and roadmap delivery, support contracts, CAPEX and OPEX budgets, forecasting, and financial planning, and ensure platform investments align with business priorities. The role will also guide product roadmaps, supervise testing and production readiness, hold vendors accountable for delivery and service performance, and evaluate emerging technologies that improve how content is created, managed, discovered, and distributed.