Customer Care Consultant Toll Brothers IncCustomer Care ConsultantPrinceton, NJ$26.60–$35.28 / hourThis role oversees work orders, schedules homeowner/trade appointments, and processes purchase orders while supporting quality improvements and contributing to customer satisfaction metrics to enhance the overall homeowner experience. The Customer Care Consultant provides "Tier Two", second-level support for homeowner service requests,managing and resolving issues through virtual sessions, artifacts, or coordination with onsite teams within their region.
Operations Assistant, Customer Care International Cosmetics & PerfumesOperations Assistant, Customer CareNEW YORK, NY$51,000–$64,000 / yearPOSITION: Operations Assistant, Customer Care REPORTS TO: Manager, Customer Care LOCATION: New York, NY (Hybrid) OVERVIEW: The Operations Assistant – Customer Care supports the Customer Care Manager by ensuring efficient operational processes, monitoring key performance indicators (KPIs), and facilitating cross-functional communication between the customer care team and warehouse operations. This role is responsible for tracking customer experience metrics such as CSAT, managing operational workflows, and leveraging systems including SAP, eVisibility, Shopify, and Gorgias to maintain seamless order and customer support operations.
Customer Care Ambassador Maplecrest Ford LincolnCustomer Care AmbassadorUnion, NJThe Customer Care Ambassador (CCA) reports directly to the General Manager and is part of a team of individuals whose primary responsibility includes ensuring 100% satisfaction of the Dealership’s customers. Customer Care Ambassadors serve as the first point of contact to customers as greeters who guide guests through the customer journey.
Customer Care Agent Mon-Fri 9:00 AM - 5:00 PM Vital Records ControlCustomer Care Agent Mon-Fri 9:00 AM - 5:00 PMNJData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Customer Care Agent Mon-Fri 9:00 AM - 5:00 PM VRC CompaniesCustomer Care Agent Mon-Fri 9:00 AM - 5:00 PMKeasbey, NJData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Security Officer Customer Care Patrol Monitor Allied UniversalSecurity Officer Customer Care Patrol MonitorEnglewood Cliffs, New JerseyJoin Allied Universal at a dynamic technology location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and deliver outstanding customer service and communication. Conduct regular and random patrols throughout office spaces, lobbies, parking areas, and perimeter locations to help identify unusual activity and/or conditions that may need attention.
Customer Care Representative Toll Brothers IncCustomer Care RepresentativeBridgewater, NJ$26.61–$35.28 / hourThe Customer Care Representative works closely with homeowners on Customer Care/Warranty matters to ensure the luxury homebuying experience continues after move-in through the timely resolution of Service Requests. Toll Brothers, America''s Luxury Home Builder, seeks a Construction Customer Care Representative to deliver quality warranty service to homeowners in Bridgewater, New Jersey.
Customer Care Manager - State Farm Agent Team Member Eldion Pajollari - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberFeasterville, PAFull timeThe Eldion Pajollari Agency is hiring a Customer Care Manager who delivers exceptional service while driving retention, cross-sales, and account growth. You will lead daily service operations while identifying in-book sales opportunities and ensuring coverage conversations translate into measurable growth.
Group Product Manager, Customer Care Tools The Farmer's DogGroup Product Manager, Customer Care ToolsNew York, NY$200,000–$210,000 / yearAs Group Product Manager, you will own the strategy, roadmap, and execution for our Customer Care Tools and Intelligence (CCTI) pod - the team building tooling that empowers our Customer Care advisors to provide iconic care, thereby increasing customer acquisition and retention - while simultaneously shaping how those tools evolve into a broader platform that also power our consumer-facing experiences. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically.
Insurance Customer Care Representative Allstate Insurance - Alves Santana AgencyInsurance Customer Care RepresentativeMorristown, NJ$37,440–$45,760 / yearThis is an opportunity to be part of a supportive team, grow your skills, and make a real difference in people's lives, all while being a vital part of the Morristown community. If you're someone who genuinely enjoys connecting with people and has a knack for making them feel heard and supported, you'll find a welcoming home with us.
Customer Care Specialist Mallinckrodt LLCCustomer Care SpecialistBridgewater, NJ$50,000–$82,000 / yearAs a part of the world class Customer Care Department, the Customer Care Specialist is responsible for Cultivating and maintaining favorable contact with key and major accounts of the organization in an assigned area or territories. Partner with internal teams (Sales, Service Centers, Distribution, Quality, Clinical, Regulatory, Legal, Finance) and external vendors to ensure smooth logistics, product availability, compliance, and customer satisfaction.
Pharmacy Technician Animal Health Customer Care Specialist - Hybrid after training Wedgewood PharmacyPharmacy Technician Animal Health Customer Care Specialist - Hybrid after trainingNew York CityAll Customer Care employees participate in regular shift bids where work schedules are awarded to each employee based on tenure and performance. At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care.
Senior Manager, Analytics (Customer Care) Angi IncSenior Manager, Analytics (Customer Care)NYRemote$155,000–$210,000 / yearRun a weekly Care Analytics prioritization process: maintain the backlog across multiple stakeholder groups (Care leadership, Pro product, Finance), arbitrate competing priorities, and communicate trade-offs clearly. Proven track record stewarding executive-facing reporting cadences-ideally weekly business reviews-with a strong ability to translate metric movements into business narratives.
Customer Care Associate BrigitCustomer Care AssociateNew York City, NYThe actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly.
Customer Care Agent Star Group LPCustomer Care AgentPAYou will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Advisor 1, Car Care Customer Service & Sales AAA Club AllianceAdvisor 1, Car Care Customer Service & SalesEdison, New JerseyAt ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
Senior Customer Care Lead ShareBite, Inc.Senior Customer Care LeadNYRemote$65,000–$75,000 / yearThis role is split across two key areas: Group Order Operations, where you will manage real-time order execution and client relationships with a high degree of ownership, and Care Team Operations Projects, where you will contribute to a variety of product and process improvement initiatives. The base compensation range for this role is $65,000 - $75,000 per year, however actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and location.
Sea Logistics Customer Care Manager, Key Accounts Kuehne + Nagel International AGSea Logistics Customer Care Manager, Key AccountsJersey City, NJ$90,000–$110,000 / yearThe Healthcare Sea Logistics Customer Care Manager serves as the dedicated customer-facing owner for assigned healthcare & perishable accounts, ensuring a high-touch, compliant, and consistent customer experience. Lead Hyper-Care activities, including daily customer communications, shipment oversight, issue resolution, escalation management, and progress updates to customers, sales teams, and senior leadership.
Group Product Manager, Customer Care Tools The Farmer's Dog IncGroup Product Manager, Customer Care ToolsNew York, NY$200,000–$210,000 / yearAs Group Product Manager, you will own the strategy, roadmap, and execution for our Customer Care Tools and Intelligence (CCTI) pod - the team building tooling that empowers our Customer Care advisors to provide iconic care, thereby increasing customer acquisition and retention - while simultaneously shaping how those tools evolve into a broader platform that also power our consumer-facing experiences. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically.
Personal Lines Customer Care Professional - Allstate Agency Experience Only! David LiebermanPersonal Lines Customer Care Professional - Allstate Agency Experience Only!Richboro, Pennsylvania$48,000–$61,700 / yearJob Description The Personal Lines CSR at Allstate Insurance Agency - David Lieberman is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.