Technical Support: Troubleshoot software, hardware, and network issues for staff, with a focus on SaaS applications, Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), and accounting applications such as QuickBooks, Sage, and tax software. Sorren CPAs P.C. is a licensed independent CPA firm that provides attest services to its clients, and Sorren, Inc. and its subsidiary entities provide tax and business consulting services to their clients.