This role oversees customer support operations, escalates and resolves complex issues, and partners closely with Sales, Operations, Engineering, Quality, and Finance to ensure timely order fulfillment and issue resolution. The pay range for this position at commencement of employment is expected to be between $109,600.00 and $142,000.00/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.