2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in guest services, front desk, housekeeping, sales and marketing, management operations, or a related professional area. 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 4 years' experience in guest services, front desk, housekeeping, sales and marketing, management operations, or a related professional area.