Product Support Specialist AnthropicProduct Support SpecialistSan Francisco, CAProvide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Product Manager, Agent Development - Healthcare SierraProduct Manager, Agent Development - HealthcareSan Francisco, CaliforniaOur healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. Build enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
Senior Product Marketing Specialist ASUSTeK ComputerSenior Product Marketing SpecialistFremont, CA$70,304–$120,000 / yearThis person should be able to identify customer pain points and market opportunities, translate technical product features into differentiated consumer value propositions, and independently develop compelling go-to-market strategies that drive awareness, consideration, and business growth. This role focuses on driving go-to-market success for the ROG Gaming Desktop/AiO Category, including product launches, positioning and messaging, integrated campaigns, event support, sales activation, PR, and social media initiatives.
Product Support Specialist AscendProduct Support SpecialistSan Francisco, CaliforniaObjective #3: In your first 90 days, and beyond, you will: Work closely with our Operations, Product, Engineering, and Customer Success teams to identify and solution complex issues, whether for an individual customer or across our entire product surface area. In five years, we've become the market leader: over 4,000 businesses, including more than half of the 50 largest brokers in the country, trust Ascend to bring clarity to complex accounting operations — from collection to close.
Mgr Product Support Lam Research CorpMgr Product SupportFremont, CA$125,000–$270,000 / yearOversee the technical support of company customers by field engineers, technicians, and support specialists, who are diagnosing, troubleshooting, and repairing one or more of the following: complex electro/mechanical equipment, sophisticated computer systems, software systems/applications, or networking and wireless networking systems. At Lam, you'll be part of a growing Product Support Engineering team based in Fremont, working with the Product group, Engineering groups, and Field Engineering teams, supporting a wide range of robotics products and platform types to our end user customers globally.
Product Safety Engineer (TERADYNE, San Jose, CA) TeradyneProduct Safety Engineer (TERADYNE, San Jose, CA)San Jose, CA$95,400–$152,600 / yearIf you are energized by working in a collaborative, global environment and enjoy partnering with engineering teams to bring innovative products to market safely and compliantly, this may be the opportunity you've been looking for. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form.
Product Owner (CRM) Tranzeal Inc.Product Owner (CRM)Santa Clara, CAThe ideal candidate will act as the bridge between business stakeholders, customer operations teams, engineering teams, and ServiceNow platform teams to deliver scalable, customer-centric solutions that enhance customer engagement, service delivery, and operational efficiency. This role requires strong experience in ServiceNow CRM and Customer Service Management (CSM) , Agile product ownership, stakeholder management, and enterprise-scale digital transformation programs.
Product Support Manager, Play Monetization Google LLCProduct Support Manager, Play MonetizationSunnyvale, CAYou grow by influencing product strategy, developing solutions, helping onboard new users, optimizing workflows, and providing technical implementation services to our users. Oversee end to end issue management workflows, promptly identifying and escalating user reported software bugs while directing comprehensive cross functional program communications and detailed operational performance reporting.
Product Support Manager Clay LabsProduct Support ManagerSan Francisco, CaliforniaSupport cross-functional needs and coordinate incidents: Collaborate with product and engineering teams to align support initiatives with product updates, while leading the team in responding to escalations and high-priority incidents. Hire, onboard and mentor an incredible team: Mentor and manage the product support team, with a focus on career growth and development, hiring great talent, and optimizing team capacity through effective workforce management.
Staff Data Center Product Manager Super Micro Computer, Inc.Staff Data Center Product ManagerSan Jose, CA$180,000–$210,000 / yearJob Summary: Supermicro seeks a Staff Data Center Product Manager to lead the development and management of modular data center platforms, integrating compute, networking, power, and cooling for scalable AI and hyperscale solutions. About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.
Product Specialist SMC CORPORATIONProduct SpecialistSan Jose, CABuild and maintain strong relationships with customers, distributors, engineering teams, and sales personnelIdentify customer needs and recommend tailored electrical automation solutionsProvide technical expertise during pre-sales and post-sales support activitiesDeliver technical presentations, product demonstrations, and training sessions to customers and internal teamsAssist with implementation, sizing, and application support for electrical automation productsCollaborate with engineering and marketing teams to provide technical feedback for new product developmentSupport strategic product launches and market expansion initiativesIdentify competitive industry trends and emerging technologies within industrial automationGenerate new business opportunities and support lead development activitiesParticipate in regional, national, and local trade shows and customer eventsMaintain detailed records of customer interactions, projects, opportunities, and sales activity within CRM systemsSupport target accounts and strategic customer projects related to SMC electrical automation solutionsAnalyze customer feedback and market conditions to help improve products and servicesWork cross-functionally with internal departments to ensure customer satisfaction and project success. Bachelor's degree in Electrical Engineering, Engineering Technology, Industrial Automation, Mechatronics, or related field preferredEquivalent industry experience with an Associate degree may also be consideredExperience in technical sales, applications engineering, industrial automation, controls engineering, or factory automation preferredStrong understanding of electrical systems, automation technologies, and industrial manufacturing processesExperience with electrical automation products such as electric actuators, industrial communication systems, sensors, PLC integration, or related technologies preferredAbility to build relationships with customers and communicate effectively with technical and non-technical audiencesStrong presentation, troubleshooting, and problem-solving skillsExperience using CRM software and managing technical sales activitiesAbility to manage multiple projects and customer priorities simultaneouslyResults-driven mindset with strong organizational and strategic thinking abilities.
Product Support Inspection Specialist Peterson Machinery Co.Product Support Inspection SpecialistSan Leandro, CAHigh School Diploma or General Education Degree (GED) and a minimum of three (3) years of directly related experience in the construction, heavy equipment industry, and/or automotive industries; or an equivalent combination of education and work experience. Collaborate and communicate directly with customers and internal Product Support, Service, and Sales teams to optimize efficiency and effectiveness of the inspection-to-quote process.
Product Support Manager KLA CorporationProduct Support ManagerMilpitas, CA$181,000–$307,700 / yearOur comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Own the customer-facing voice for service quality across your product family including Quarterly Alignment Meetings (QAM), customer Field Reviews, and recurring customer-of-record cadences (Intel, TSMC, Samsung, Hynix, Micron, and other top fabs.
Sr. Product Manager (28901) Super Micro Computer, Inc.Sr. Product Manager (28901)San Jose, CA$155,000–$185,000 / yearAbout Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. To meet the market demand, Supermicro is developing end to end enterprise IT solutions with compute, storage, networking all integrated into full rack or multi-rack level systems.
VP of Product, Healthcare Maven ClinicVP of Product, HealthcareSan Francisco, CA$290,000–$340,000 / yearDrive the Healthcare Product roadmap : Drive the strategy and execution of the Healthcare roadmap across care delivery, health data, and payments platforms, covering key products including the platform that supports Maven Managed Benefit, Maven Wallet, health data ingestion and integrations, AI-enabled workflows for CX and providers, and Maven's EMR. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale.
Global Product Support Engineer 5 Lam Research CorpGlobal Product Support Engineer 5Fremont, CA$125,000–$270,000 / yearProcess/Productivity engineer who will provide technical support to field process engineers, and product support personnel who are troubleshooting Etch chambers for gaps in process capability, chamber matching, defect, and yield failure issues. Excellent organizational skills and demonstrated ability to manage multiple tasks simultaneously and ability to react to shifting priorities to meet business needs and deadlines.
NewGlobal Product Support Engineer 4 Lam Research CorpGlobal Product Support Engineer 4Fremont, CA$104,000–$231,000 / yearProcess/Productivity engineer who will provide technical support to field process engineers, and product support personnel that are troubleshooting Etch chambers for gaps in process capability, chamber matching, defect, and yield failure issues. Excellent organizational skills and demonstrated ability to manage multiple tasks simultaneously and ability to react to shifting priorities to meet business needs and deadlines.
Product Marketing Manager SierraProduct Marketing ManagerSan Francisco, CaliforniaBuild and maintain the enablement playbooks and assets our GTM teams need to sell into industry — slide decks, one-pagers, landing pages, industry playbooks, and more. Experience contributing to product launches, including translating core launch messaging into content for specific industries or personas, building out assets and whatever else is needed in support of the GTM motion.
Sr. Product Manager, Customer Asset Mgmt Intuitive Surgical IncSr. Product Manager, Customer Asset MgmtSunnyvale, CAProduct Manager for Customer Asset Management, partnering with customers, business partners, and stakeholders to drive Service innovation and ensure efficient, scalable, and customer-centric methods for monitoring, repairing, and maintaining Intuitive's product portfolio. To do so, they will work closely with the Field Service team, Services Product Management counterparts, Global Services and Commercial leadership, Product Support Engineering, Technical Support, cross-functional software development teams, and other critical global stakeholders.
Senior Product Support Engineer - U.S. East DataVisorSenior Product Support Engineer - U.S. EastMountain View, CAGive clear explanation both internally and externally throughout the request handling process to ensure internal teams understand the issues and customer requests, and customers understand the technical explanation from internal teams about root cause and workaround suggestions. Work closely with various Engineering teams (Infrastructure, Platform, Frontend, QA, etc.) and Product team on the escalation of serious product bugs or system issues, and facilitate the issue investigation, root cause analysis, and progress updates internally and externally.