Morrisville, NC30+ days ago
What You'll Do: • Lead the strategy, oversight, and continuous improvement of the entire order-to-cash cycle, including open orders, invoicing, collections, payment receipt, application of funds, and receivable balances • Evaluate current AR processes, workflows, and staffing structure; implement improvements to centralize and optimize operations • Partner with cross-functional leaders to strengthen collection results, improve receivables performance, and ensure adherence to invoicing and AR policies • Drive enterprise-level reporting on open AR, unapplied cash, variances, SLAs, and KPI metrics across all revenue segments • Oversee timely and accurate payment posting, exception resolution, refunds, adjustments, and commitment management • Collaborate on technology initiatives to improve order intake, remittance processing, and fund application workflows. What We're Looking For: • Bachelor's degree preferred • Experience in a title insurance or financial services organization a plus • 7+ years of progressive experience, including 2+ years in a leadership role • Demonstrated success leading teams and redesigning business processes • Strong supervisory skills with the ability to lead and develop a team of 7-10 individuals • Proven ability to thrive in a fast-paced environment • Strong customer service orientation and ability to apply technology to solve business challenges.