Architect AI solutions using Amazon Bedrock, SageMaker, OpenSearch, S3, EKS/ECS, Lambda, Step Functions, API Gateway, Glue, Athena, Redshift, Kinesis/MSK, IAM, KMS, Secrets Manager, and CloudWatch. Architect solutions for digital customer experience, personalization, operational reliability, disruption management, reservations, customer service, employee assistance, major incident management, intelligent IT operations, engineering productivity, and knowledge management.