ANYWHERE IN CANADA, ON30+ days ago
The ideal candidate should have 10+ years of SAP AMS or SAP delivery experience, including leadership responsibilities in support operations or managed services, with a strong understanding of SAP support models, ITIL practices, SAP partner operations, PCOE requirements, and day-to-day delivery and strong SAP expertise, commercial acumen, and the ability to build trusted client relationships while steering the financial, operational, and strategic direction of the AMS practice. Manage governance activities, including operational reviews, strategic updates, and sensitive client escalations (audits, SAP CIC interactions, etc.).